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Compare VoIP Phone System Features

At Yay.com we have an ever-growing list of VoIP features available to all our customers, many of which are included FREE with your VoIP phone system!

    • Features
    • SIP User Management Instant and live configuration of your SIP Users. Ensure you benefit from the ease of complete online user manageability with your Cloud PBX.
    • Call Routes & Forwarding Forward calls to a single, multiple or combinations of internal and external phone numbers. Provide your callers, customers and clients with a professional experience whenever they call you, with our easy, instant set-up call forwarding and routing.
    • Out of Hours Diary Management Make sure your customers aren’t left out in the cold by using Out of Hours call handling. Our extensive Cloud PBX after-hours call routing features allow regular week scheduling plus custom day and time block scheduling, for those times when your business is closed for the day.
    • Voicemail & Mailboxes Create mailboxes for individual users or teams. Record your own messaging to reflect your company or brand, and capture messages from calls you may have missed.
    • Call Management See all calls made and their associated costs instantly via your online Dashboard. We provide complete call management for your company in just a few easy clicks.
    • Phone Number Transfers Transfer your existing phone numbers to Yay.com. Transferring your numbers from your old VoIP provider is easy with us.
    • Hardware Integration Pre-configure SIP Users on your handsets so they are ready to go out of the box<sup>1</sup>
    • Browser-Based Web Phone Free browser-based softphone for VoIP calls. Bleeding-edge technology makes calling through the latest web browsers available to you.
    • Integrated IVR for Free! Create sophisticated touch tone “Press 1, Press 2...” call trees up to 6 x 6 deep instantly. With our hosted VoIP service you can easily manage Interactive Voice Response (IVR) options for all your incoming calls. Elevate the experience your customers receive when they call you.
    • Call Recordings Free and Inclusive Turn on call recordings for call routes and or individual users.
    • Alternative Caller ID Choose the outbound Caller ID for any SIP user instantly. Let your clients and customers know that you’re calling them.
    • Call Monitoring & Training Listen, Whisper and Join calls. Improve your employee training with our Call Monitor feature.
    • Audio Music on Hold Make sure your business sounds the best with our hosted VoIP on-hold music features.
    • Fax To Email Receive fax for Free to your inbox via a unique VoIP fax number. Send and receive fax to email without a fax machine.
    • Conference Bridge Hold conference calls in virtual meeting rooms and enable callers to participate via unique PIN access.
    • SIP Trunking Configure incoming and outgoing SIP Trunks through your own PBX system.
    • WYSIWYG VoIP Store Creator Create a custom white label store as a VoIP reseller.
    • Custom Branded Reseller Resell VoIP under your own brand or business name.
    • Control Retail Rates Easily set your own VoIP reseller pricing. Start reselling instantly at rates that are attractive to your clients and customers.
    • Choice of Payment Models Integrate merchant payment credentials and earn with VoIP.
    • Custom Domain Integration Resell VoIP under your own domain name. Create continuity between your white label webstore and brand.
    • PRO User Features

    • Video Calling Make video calls via your favourite VoIP software.
    • Video Conferencing Use our video conferencing solution to connect with your team wherever they are in the world, from the comfort of your own desktop computer or tablet.
    • Unlimited Call Recording Enjoy peace of mind with unlimited call recordings via your hosted VoIP phone system.
    • PRO Account Features

    • Advanced Call Queuing Keep your customers and clients happy with our advanced call queuing VoIP phone system feature.
    • Complete Phone Book Manager Easily create and import phone book contacts direct to your VoIP phones.
    • Webhook Notifications Webhooks are an efficient way to ensure you receive real-time event notifications relating to your hosted VoIP service via your website or app.
    • VoIP Residential

    • VoIP Reseller

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    • Add PRO User features to account for £9.99 /users /month

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    • Add PRO Account features to your account for £49.99 /month

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