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Latest Articles
September 24 2021
Offer great customer service, but do so efficiently. Automate aspects of your phone system and provide self-service information to free staff resources.
Article by
Guest Author -
4 min read
Revised September 23 2021
A Cloud Phone System is one that provides business telephone services with VoIP technology. Read on to find out more.
Article by
Alex - Content Manager at Yay.com
7 min read
Revised September 22 2021
Virtual phone numbers are those without ties to a physical device or phone line, reducing business costs.
Article by
Adrian - Digital Marketing at Yay.com
11 min read
September 22 2021
Through 2020 and 2021, businesses have been adopting VoIP at an accelerating rate. We look at some of the key advantages that have driven this surge in uptake.
Article by
Guest Author -
5 min read
September 17 2021
Call recording is a feature of good VoIP phone systems that allows customers to record their business calls, then playback and download them.
Article by
Alex - Content Manager at Yay.com
6 min read
August 27 2021
Exit codes and country codes: what are they, why do we need them and how do we use them?
Article by
Alex - Content Manager at Yay.com
3 min read
August 26 2021
The best managers will support and reward team members, even when working remotely. Here are 5 actionable tips for how to get the most out of your remote teams.
Article by
Alex - Content Manager at Yay.com
5 min read
Revised August 25 2021
Large corporations have requirements that surpass the capabilities of most phone systems. With Yay.com build your ideal business phone system effortlessly.
Article by
Alex - Content Manager at Yay.com
5 min read
Revised August 25 2021
Set up a dedicated conference bridge number in Microsoft Teams to conduct conference calls between users. Invite external users with Teams Direct Routing.
Article by
Alex - Content Manager at Yay.com
7 min read
Revised August 24 2021
A comprehensive explanation of Microsoft's wide array of licensing options for users of Microsoft 365 and Microsoft Teams.
Article by
Alex - Content Manager at Yay.com
13 min read
August 19 2021
A good business phone system will help you run day-to-day operations more efficiently and effectively. Here are 5 ways yours can improve customer satisfaction.
Article by
Alex - Content Manager at Yay.com
4 min read
August 18 2021
Features like call parking and shortcodes can boost the efficiency of your business phone system, saving your teams time.
Article by
Alex - Content Manager at Yay.com
6 min read
