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Latest Articles
Revised June 18 2021
Virtual phone numbers are those without ties to a physical device or phone line, reducing business costs.
Article by
Adrian - Digital Marketing at Yay.com
9 min read
Revised June 11 2021
Set up a dedicated conference bridge number in Microsoft Teams to conduct conference calls between users. Invite external users with Teams Direct Routing.
Article by
Alex - Content Manager at Yay.com
7 min read
June 3 2021
Call monitoring features of business phone systems can benefit your customer support team in many ways. Today we discuss a few of them.
Article by
Guest Author -
5 min read
Revised May 6 2021
A Cloud Phone System is one that provides business telephone services with VoIP technology. Read on to find out more.
Article by
Alex - Content Manager at Yay.com
7 min read
April 26 2021
Can Microsoft 365 Business Voice be purchased without a calling plan? How and where can you purchase Business Voice without a calling plan?
Article by
Alex - Content Manager at Yay.com
4 min read
April 15 2021
What brands and models of IP phone is Microsoft Teams compatible with and why does Teams restrict the devices which can be used with it?
Article by
Alex - Content Manager at Yay.com
4 min read
March 29 2021
Already using Yay.com as your business phone system provider? Learn more about our other services including domain name management and UCaaS.
Article by
Alex - Content Manager at Yay.com
4 min read
March 20 2021
We discuss what Microsoft Teams is, who it's for and what alternatives are available to those who need more from a unified communications solution.
Article by
Alex - Content Manager at Yay.com
8 min read
March 18 2021
Your UCaaS platform makes up the infrastructure you use to speak to customers and to collaborate internally. Choosing the right provider is important. Here's what to look out for.
Article by
Alex - Content Manager at Yay.com
8 min read
March 9 2021
Learn what VoIP 'QoS' or Quality of Service is and why your business network needs it configured for the best VoIP experience.
Article by
Alex - Content Manager at Yay.com
3 min read
March 5 2021
We discuss whether Microsoft Teams is free to use and what functions can only be used with paid licenses.
Article by
Alex - Content Manager at Yay.com
6 min read
March 1 2021
More than just VoIP phones can be used to make and receive calls with your business phone system. IP intercoms make highly useful SIP endpoints too.
Article by
Alex - Content Manager at Yay.com
5 min read
