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Latest Articles
September 14 2022
What is the phonetic alphabet and how can it be used to improve customer service calls in your business? See how this resource can be used to strengthen your business calling.
Article by
Adrian - Digital Marketing at Yay.com
4 min read
August 31 2022
From higher call quality to call analytics, see how a flexible Cloud phone system can provide cost-effective, functional solutions to help estate agencies grow.
Article by
Adrian - Digital Marketing at Yay.com
5 min read
July 26 2022
Compare call route techniques and decide which one is the most appropriate solution for your teams.
Article by
Adrian - Digital Marketing at Yay.com
5 min read
Revised July 21 2022
Migrating your organisation to a new phone system can seem daunting, but with our checklist, moving to VoIP can be a much smoother process for you.
Article by
Adrian - Digital Marketing at Yay.com
5 min read
Revised June 15 2022
What should you look for when purchasing a VoIP phone? We give you tips on common considerations when pairing VoIP phones with a VoIP service.
Article by
Adrian - Digital Marketing at Yay.com
5 min read
May 12 2022
This guide to working remotely aims to prep distributed teams to deal with the unique challenges and opportunities that flexible and remote work present.
Article by
Alex - Content Manager at Yay.com
27 min read
Revised May 10 2022
Cloud VoIP phone systems offer key advantages for businesses. Here are 13 of VoIP's key benefits that have helped to drive the adoption of business VoIP.
Article by
Alex - Content Manager at Yay.com
12 min read
April 7 2022
Microsoft Teams phone system is not a great solution for businesses. Direct Routing with a third party service offers businesses the perfect compromise.
Article by
Alex - Content Manager at Yay.com
7 min read
March 25 2022
Yay is a secure, encrypted alternative to Slack for businesses with a powerful phone system at its core, connecting businesses in ways Slack can't.
Article by
Alex - Content Manager at Yay.com
8 min read
March 11 2022
In Microsoft Teams new teams can be created both within the app and from the Teams Admin Center. Also, learn the difference between Teams and 365 Groups.
Article by
Alex - Content Manager at Yay.com
5 min read
February 25 2022
Poor business communications can cost your business in more ways than you think. We discuss the data and the possible solutions.
Article by
Alex - Content Manager at Yay.com
7 min read
Revised February 10 2022
Set up a dedicated conference bridge number in Microsoft Teams to conduct conference calls between users. Invite external users with Teams Direct Routing.
Article by
Alex - Content Manager at Yay.com
7 min read
