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The benefits of real-time call monitoring
Whether you're interested in improving call KPIs or looking to get a better understanding of your caller interactions, real-time call monitoring can help.
Smoother sales with phone system CRM integration
Integrate your CRM solution with our business phone system and enjoy the business advantages it brings.
Posted by Adrian
What type of connected worker are you?
From flexible working to desktop collaborators, find out what type of connected worker you are.
Posted by Adrian
Why you should have a soft spot for softphones
Find out about softphones and the advantages that they offer to your business when coupled with a hosted VoIP phone system.
Posted by Adrian
Keep existing phone numbers when moving to the Cloud
Find out how easy it is to transfer your current business phone numbers and benefit from our great call rates.
Posted by Adrian
Enhance team performance with Wallboard Statistics
Boost team collaboration and motivation with Wallboard Statistics and our cloud-based VoIP phone system.
Posted by Victoria
What is a virtual phone number?
Learn about virtual phone numbers. When combined with a Cloud phone system find out how they can enhance your business.
Posted by Adrian
How Cloud Phone Systems Help Businesses Compete With Competitors
Find out how Cloud-based VoIP Phone Systems can offer you considerable advantages over your competition.
Posted by Adrian
Manage call flows efficiently with Call Queuing
Easily reduce call abandonment rates and control the flow of calls to your team when you use call queuing with our cloud-based VoIP phone system.
Posted by Victoria
Enhance Your Business With BYOD
Introducing BYOD or Bring Your Own Device to your business can help enhance your business and bring increased flexibility and satisfaction to your workforce.
Posted by Adrian
Boost your VoIP network with a Powerline Adapter
Connect your VoIP phones to your network even without a nearby network router. Powerline Adapters are an ingenious solution to extending your WiFi networks. Find out more.
Posted by Adrian
VoIP API Code Examples - C# and PHP
Learn how to send requests to the Yay.com API using C# or PHP
Posted by Geoff
What is a Time Diary, and how do I use it?
Get to know Time Diaries and how they can assist your Cloud PBX in handling phone calls when your office or business is closed for the day.
Posted by Jez
With upcoming General Data Protection Regulations (GDPR) coming into play on May 25th, learn what steps we have taken to ensure we're GDPR compliant.
Posted by James
Find out about the best practises for Call Recording and what new data laws mean for your business.
Posted by James
How hosted VoIP phone systems are benefitting colleges and schools
Learn why more and more schools, colleges and universities are turning to hosted VoIP for their internal and external communications.
Posted by Adrian
Enjoy full control over your Cloud PBX and avoid nuisance calls
Enjoy control over your phone system and avoid unwanted VoIP call charges. Use your Cloud PBX to restrict premium rate call costs and block nuisance calls.
Posted by Adrian
Avoid lost business and missed calls with your Cloud PBX
Businesses lose around £90m in sales just from missed calls. Here's how your hosted VoIP Cloud PBX can stop your business losing valuable calls and revenue.
Posted by Adrian
What is PoE? Find out the benefits of Power over Ethernet
Discover the uses and benefits of using Power over Ethernet (PoE) in your Hosted VoIP network and beyond.
Posted by James
How do we protect your data at Yay.com
You're safe and secure when you deal with us. Find out about some of the practises we have in place to ensure that you're safely protected with us.
Posted by James
Best practices for video calling and conferences
We've compiled some tips to ensure your video conferences and calls are a success. Check out our advice for better virtual meetings in the office or home.
Posted by Adrian
VoIP API Beginners Guide Part 2
In this blog post, we'll discuss how to create and segregate customers on your account using our comprehensive VoIP Reseller API.
Posted by Geoff
Handle holiday business calls with your Cloud PBX
Use your hosted VoIP phone system to professionally handle incoming calls when you are away from the office during holiday times.
Posted by Adrian
Getting to know UK phone number dialling codes
Find out what different UK calling codes relate to when receiving a call, as well as the variety of services that these UK phone numbers are used for.
Posted by Adrian
Make a great first impression with a Cloud PBX and Caller ID
Use the Caller ID options included with your Cloud PBX to make an impact when calling your clients and business leads.
Posted by Adrian
A guide to buying VoIP phones for your business
Check out our guide to choosing the right VoIP phones for your business for a lowdown of the important factors to consider when investing in VoIP phones.
Posted by Adrian
What is a DECT Phone? Enjoy cordless communication with hosted VoIP
Learn about DECT phones and the benefits of using a VoIP compatible DECT phone with a hosted VoIP service to great effect for your business calls.
Posted by Adrian
Demystifying phone lines and hosted VoIP
Find out why eye-watering installation times and the need for multiple physical phone lines is a thing of the past with a hosted VoIP service.
Posted by Adrian
5 phone system pitfalls new businesses should sidestep
For new businesses, choosing a business phone system can present a few challenges. Here are few of the most common and how to avoid them with hosted VoIP.
Posted by Adrian
5 benefits of call recording with a VoIP phone system
Hosted VoIP offers increased accessibility to advanced call recording features. Here are 5 ways call recorders are an asset to SMEs and large businesses.
Posted by Adrian
5 tips to enhance your VoIP phone system on-hold audio
Follow our tips to elevate the on-hold audio you use with your hosted VoIP service and increase caller satisfaction.
Posted by Adrian
Get a competitive advantage with a memorable phone number
What makes a memorable phone number easier to remember? Learn how hosted VoIP and a memorable number can benefit your business.
Posted by Adrian
With hosted VoIP helping anytime, anywhere working grow in popularity, we've put together 10 productivity tips for successful remote working.
Posted by Adrian
5 signs your startup needs a Cloud PBX
Think your business is too young for a professional phone system? Here are some indicators that it might just be time to upgrade to hosted VoIP.
Posted by Adrian
10 fun facts you never knew about the voice
You can't have VoIP, also known as Voice over IP, without a voice, so here are 10 fantastic facts you may not know about your voice.
Posted by Adrian
5 Ways a VoIP Cloud PBX will boost collaboration
Hosted VoIP makes it easier than ever to stay in contact and collaborate, whatever the device, wherever you are. Here are 5 ways VoIP helps collaboration.
Posted by Adrian
Dispelling 5 myths about VoIP phone systems
Despite the rapidly growing interest in hosted VoIP, there are a few common myths lurking about. We've decided to debunk the most common Cloud PBX myths.
Posted by Adrian
The evolution of telephony and hosted VoIP
Telephony has come on leaps and bounds since its early days. Learn when the first call was made, and why the future is looking to VoIP phone systems.
Posted by Adrian
More choice, with added 01493, 01637, 01900 and 01569 area codes
We've made additional 01493, 01637, 01900 and 01569 area codes available, to provide you with more phone number choices for business and home.
Posted by Adrian
What are ringback tones and how are they created for VoIP phones?
Find out what ringback tones do and how they're made by your VoIP provider for your phone system.
Posted by Adrian
How hosted VoIP can improve your holiday business
See how powerful VoIP phone system features can improve holiday business and caller experience even when you're out of the office.
Posted by Adrian
A business checklist for migrating to a VoIP phone system
Migrating your organisation to a new phone system can seem daunting, but with our checklist, moving to VoIP can be a much smoother process for you.
Posted by Adrian
Alternative Cloud PBX features - For more than just making phone calls
More than just a phone system, hosted VoIP opens up a host of alternate business features, such as sending fax and opening doors. See what you can do today.
Posted by Adrian
Using call recording and monitoring features to help train employees
Find out how you can use our value-added hosted VoIP features, such as call monitoring and recording, to support your staff training.
Posted by Adrian
Introduction to VoIP - What is a VoIP Phone?
Find out about VoIP phones and how, when combined with a VoIP provider, they can help lower your business call costs
Posted by Adrian
Using hosted VoIP for business analysis
Learn how Cloud PBX call history data can offer insights into your business and phone numbers.
Posted by Adrian
Using an 0203 phone number to help establish your London business presence
Find out about 0203 London phone numbers, and how, with a VoIP phone system, they can help establish your business presence.
Posted by Adrian
Time to migrate from ISDN to a Cloud PBX?
If your business is using a legacy ISDN line for its voice calls, it's time to move up to a fully featured Cloud PBX system.
Posted by Adrian
Get flexible with VoIP to forward and make calls from your mobile
Use a cloud PBX to take your business phone number and forward local and international calls wherever you go.
Posted by Adrian
VoIP API Beginners Guide Part 1
Want to become a VoIP Provider? Use our VoIP API to create SIP accounts and phone numbers
Posted by Geoff
SIP Trunks or a Hosted VoIP service for your business?
Find out the differences between a SIP trunk and hosted VoIP service, and which is best for your business.
Posted by Adrian
Fantastic area codes and where to find these phone numbers
Find out where phone number area codes began
Posted by Simon
5 Top Tips For Improving Your Cloud PBX IVR
Learn how to fine tune your Cloud based Interactive Voice Response (IVR) for the best business results.
Posted by Adrian
5 Ways a Cloud PBX will cut your business costs
Learn 5 ways migrating to VoIP and a Cloud PBX will cut your business communication costs and save you office space.
Posted by Adrian
Increase business productivity through hosted VoIP
Learn how a Hosted VoIP phone system can aid day-to-day productivity in your office.
Posted by Adrian
Think you know what Hosted VoIP is? Enjoy 5 quick VoIP facts and find out when it was developed, what the acronym stands for, as well as other curious factoids!
Posted by Adrian
Find out 5 ways how a VoIP provider offering a Cloud PBX will help your business be more productive and efficient.
Posted by Adrian
How a Local Phone Number can benefit your business
Find out how local phone numbers can be advantageous to your business. Couple with a VoIP phone system for further benefits.
Posted by Adrian
VoIP telephony abbreviations explained by your provider
Get to know your DTMF from your DDI when searching for a VoIP provider. Check out some of the more common VoIP terms.
Posted by Adrian
How call forwarding can improve customer experience
Learn how call forwarding features can help increase customer satisfaction when they call you.
Posted by Adrian
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