About
We don’t just connect voice over data, we connect you globally, from anywhere!
Our Mission
Innovation, with a pledge to put our customers first, is at the heart of what we do. It is our mission to continue to innovate as we offer a world-class, cloud-based communications service.
100%
Uptime
(Since 2014)
20mil+
Managed Calls
(per month)
50k+
Users
(and growing)
Who Are We?
Founded in 2014, Yay began providing businesses with faultless, high-quality voice calls at a fraction of the cost of standard phone lines.
The astounding response to our fledgling service led to rapid expansion, bringing new features, services and more ways for your teams to connect and collaborate.
With thousands of 5-star reviews and glowing accolades from business leaders worldwide, Yay now manages over 20 million calls every month. We are proud to bring you the most advanced and reliable communications network available.
Our Accreditations
Why us?
Proprietary Platform
To succeed in our mission, the requirement was clear: No open source code bases, no derivative solutions.
So we built a platform that we own top to bottom, pushing innovation further than ever before and giving us total control over our service and its features.
Designed from the ground up to be the most innovative, resilient and scalable cloud communications infrastructure available, we guarantee your business the most advanced and reliable phone system you’ve ever used.
"We cannot see any limits at all to the phone system that we have."
Drew Hoggart - Managing Director, FireCo
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Resilience & Security
Our platform is load-balanced and distributed down to the individual data packets.
This ensures ongoing, uninterrupted communication even in the rare event of a multi-server failure.
Plus, our layered security protocols push industry standards to the extreme, protecting your data and intellectual property from bad actors.
"Yay allows us to be flexible with time to the locations while still maintaining a solid connection with all of our customers."
Darren - Managing Director, DT Fire Systems
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Smart Integrations
Enterprises can leverage our phone system as the engine that powers their favourite software solutions.
Tight-knit integrations with Microsoft Teams and your favourite CRMs including Hubspot and Pipedrive make converting leads and hitting targets a breeze.
Plus, our Open API platform enables our customers to build custom solutions to their unique challenges, lifting limitations on business productivity and efficiency.
"The API, it’s astounding what it has allowed us to do. We can now really dive into calls."
Luke Moore - IT Technician, FireCo
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Globally Scalable
The Yay platform has all the overhead you need to grow, leveraging cutting edge, cloud-hosted technologies to scale instantly with customer requirements. Our platform dynamically handles the addition and removal of even thousands of users instantly.
And with numerous ways of communicating and collaborating, remote teams can scale infinitely and appear to be calling from wherever you need them to in the world with dynamic caller ID, global hardware compatibility and best-in-class softphone applications.
"We ported every single number across to Yay.com and this was done seamlessly with no impact whatsoever on the business."
John - Operations Manager, Berlitz Language School
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Customer Care
With a pledge to put our customers first, and with one of the best track records for customer satisfaction in the industry, Yay is serious about the support you receive.
You’ll see ROI immediately upon signing up thanks to the unlimited after-sales support all of our customers receive as standard. We’ll get you set up with the best caller experience you’ve ever had and continue to help you craft, curate and refine that caller experience as you move forward with us.
"From the first contact, we realised that [Yay] were the right people for us."
Roddy - Director, Golden Hinde
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Google Cloud Hosted
Every part of the Yay platform is distributed and load-balanced across numerous, geographically disparate Google Cloud data centres.
The combination of the Yay platform and Google Cloud means your business phone service is as immune to downtime as global heavyweights HSBC, Snapchat and Spotify, to name a few.
Trusted by:
Resources
Got a question?
Give us a call today or send a message to our friendly support team to find out more!