Remote Staff. Unified Identity.
The question is, how can you and your staff continue to reach out to your customers in a manner that communicates your corporate identity?
With Yay.com’s Caller ID Select feature, you can call out and present as any of the phone numbers you own, whether they’re provided by Yay or not.
As a result, if your London office phone number was with Yay.com, you could choose to present as that same London phone number that your customers and clients have saved to their contacts list, all from your home office environment. Your clients would have no clue that you weren’t still in the office, conducting business as usual.
In this way, you can still exercise full control over your corporate identity, even when forced to work remotely.
New York office, home office, beach ‘office’? Your customers won’t know the difference.
Pandemic? Don’t Panic.
If you find yourself removed from the office rather suddenly and forced to work from home, it’s a relief to know that, when your phone system is hosted in the cloud, you can access and change any part of it from anywhere.
You can keep your customers updated with new voicemail messages or on-hold greetings. Record audio at home, upload it to your Yay.com audio collection and use it anywhere in your office phone system going forward.
Moreover, if you are working remotely but receive terrible signal from your telephony carrier, you can still receive your all-important business calls in crystal clear HD audio so long as you have a cellular data connection. All you need to do it make your calls using our mobile app instead of your default dialler.
Supply and Expand
If you’re lucky enough to be part of a business that is doing well in the current environment, or have decided that expanding your operation to other cities or even other countries is currently the best means of keeping your business healthy, then you can purchase a New York phone number, a Madrid phone number and a phone number from any other major global city to expand your business into the US, Europe and further around the world with our international phone numbers.
Within minutes of making the decision to expand, any member of your staff can call out whilst presenting as one of your new phone customers. Moreover, add these numbers to new or existing call routes to make yourself available to your new transatlantic and continental customers so they can contact a local number that they trust.
Have a ‘local’ business in Madrid, New York or Toronto. Today.
Roaming Costs Rebuffed
Once all of this is over, you’ll probably want to get out there and see some of the big wide world. Thankfully, sky-high roaming charges don’t have to be an unwelcome holiday companion.
With your iPhone or Android phone’s built-in call forwarding functionality, you can forward incoming calls to your personal number onto any other number you like.
Depending on the type of number you forward to, the cost of these forwarded calls will often be covered by the included minutes in your monthly plan. Pick up an 0330 phone number with us, for example, and you can forward your calls to it at no extra charge.
So long as your phone is connected to the internet whilst you’re abroad, be it through hotel WiFi or mobile data via a ‘tourist SIM’, calls to your 0330 number will still come through at that very low local (rather than international) rate.
This means zero adjustment necessary for friends, family and business associated back hone, as well as drastically reduced costs when answering or making business calls from your dream holiday locale.
Hunker Down and Hibernate
If, like so many other businesses at the moment, you’re struggling to justify your current phone system costs, look to both save money and reinvigorate the way your staff works when you return to full strength by switching to a modern, unified communications solution.
Powerful call monitoring and call management features and powerful mobile and desktop apps make business calls easier than ever, with zero configuration required and full flexibility for working remotely or from the office.
Exercise full control from anywhere with a cloud phone system for your business; scale your company-wide pay package up or down with the flexibility you and your business deserves, especially in times like these.
Connected. Unified. Together.
Even when forced to work remotely, there’s no need to feel disconnected. In fact, it has never been easier to expand your business into new territories.
Features like our Conference Bridge allow you to bridge the gap between remote workers by creating as many conference bridges as you like for your staff to call and collaborate over. You can even assign these to phone numbers owned by you for those important calls with clients and other third parties.
Purchase a new phone number with Yay.com or port your existing numbers to us for fuller control over corporate identity and to increase the trust your customers have in their newly ‘local’ business.