Loading

Error Sorry

Cart Total

$0.00

  • Your shopping cart is empty

Checkout

Delete everything ?

5 signs your startup needs a Cloud PBX

5 signs your startup needs a Cloud PBX

|

5 min read

Blog Articles

Quick Summary

Think your business is too young for a professional phone system? Here are some indicators that it might just be time to upgrade to hosted VoIP.

Maybe you've just started a new business, or your startup has just started to grow in popularity or in workforce. Whatever the case, there are some surefire signs that your business sorely needs a hosted VoIP Cloud PBX. We've put together a few examples for you. If these situations sound familiar, it might just be time for you to move up to a professional phone system.

You're using a mobile phone number as your main contact number

While it might have been tempting to use your mobile number for the majority of incoming and outgoing business calls in the early days of your business startup, there comes a point when it just doesn't look as professional as a dedicated business phone number, especially on the company website!

Your customers or clients call you at all hours of the day

With your business growing in popularity, you may well find calls increasing in frequency, not just from customers, but from suppliers, clients and business partners. This can mean you will receive phone calls when your office is closed and letting your phone ring unanswered doesn't look great. While fixed line phone systems can prove expensive and limited in their feature set, a hosted VoIP Cloud PBX will provide your business with extra flexibility. Using Out of Hours diary rules you can create smart call handling according to day of the week and time. This way when the office is unattended you can either leave callers with a message, direct them to a voicemail mailbox or even direct them to your mobile phone.

Answering the phone is more than just a side-task

When you're a startup, multi-tasking is a bit of a must, so everyone generally has more than one role. Often this can mean that everyone has a hand in answering the phone. Where a Cloud PBX will help you is by acting like a switchboard which will divert calls to the relevant people in the office. This means that your web designer won't have to answer sales calls, and likewise, your head of sales can concentrate on selling without having to worry about customer support calls. If you do want phone calls to be distributed to other members of the team after a certain amount of time, that's easily set up in the Cloud PBX call routing.

Your IT manager has just left

They set up the phone system for your business, managed it and eventually got it running like a finely tuned engine, now they've left and no one really understands which phone cable does what and whether pulling that long red lead could be cataclysmic for office communication. An unfortunate turn of events, but one that's highly unlikely if your startup is equipped with a Cloud PBX. Typically a hosted VoIP Cloud PBX will have an online interface and offer complete cloud manageability which can be managed by anyone in the team, not just an IT manager. With simplicity at its heart, adding new extensions or changing call routes is as easy as pie. System updates and maintenance are managed by the VoIP provider too. So while you might not want to say goodbye to your IT manager just yet, you can at least lessen their load through the purchase of a hosted VoIP phone system.

You'd like to spend more budget on marketing

For any business, startup or established, budget can be very important. If you're spending hundreds on your office phone system then you need to look again, as a good Cloud PBX will actually drastically reduce your communication spend. From free calls between users on the same account, through to lower outbound call costs and maintenance needs, making calls through a hosted VoIP service will leave you with more of your budget to spend on other things. This means that you'll have more money to add to your app's marketing budget and make it the success it deserves to be!

These are just a few scenarios to illustrate moments when it might be a good idea to upgrade your current communication solution. Good communication is essential whatever stage you're at. For those businesses still using analogue phone systems on ageing copper lines, upgrading to a Cloud phone system is vital before the 2025 PSTN switch off.

Whether you're a startup, a small, medium or large enterprise, it's important to be confident in your phone system and invest in one that will grow with your organisation. A good Cloud PBX will be easily scalable so even if you do decide to use this solution early on in your business journey, you can be sure that it will scale upwards as you start to thrive. When you do decide that your business is outgrowing its current phone system, we're always on hand to help you migrate to a hosted VoIP service, transfer existing landline numbers, and boost your business comms, so get in touch today!

5 signs your startup needs a Cloud PBX

In this Category

See More
Why are business franchises moving to Cloud phone systems?
Why are business franchises moving to Cloud phone systems?

Discover how easily franchise owners can create brand consistency and align with local market needs by adopting a Cloud-based VoIP service and virtual numbers.

Posted July 9 2024 | 5 min

Enhance Your Estate Agency With a Cloud Phone System
Enhance Your Estate Agency With a Cloud Phone System

From higher call quality to call analytics, see how a flexible Cloud phone system can provide cost-effective, functional solutions to help estate agencies grow.

Posted August 31 2022 | 5 min

20 Cloud Collaboration Benefits That Boost Your Bottom Line
20 Cloud Collaboration Benefits That Boost Your Bottom Line

Check out these 20 reasons why cloud collaboration is the best business investment you'll make this year.

Posted January 20 2022 | 13 min

Cloud Phone Systems: Features vs Costs
Cloud Phone Systems: Features vs Costs

Cloud phone system providers offer different sets of features at different price points. We break down ours.

Posted January 4 2022 | 4 min

Cloud Based Phone Systems vs VoIP
Cloud Based Phone Systems vs VoIP

While VoIP loosely refers to all implementations of voice calling over the internet, a cloud-based phone system is a business solution hosted in the cloud.

Posted January 4 2022 | 4 min

The BT Openreach ISDN Switch Off 2027 | A Guide
The BT Openreach ISDN Switch Off 2027 | A Guide

Dubbed 'The Big BT Switch Off', UK PSTN and ISDN analogue phone services will be phased out by the end of 2027.

Revised December 22 2021 | 16 min

A Guide to Cloud Based Phone Systems
A Guide to Cloud Based Phone Systems

A Cloud Phone System is one that provides business telephone services with VoIP technology. Read on to find out more.

Revised September 23 2021 | 7 min

Are Cloud-Hosted Phone Systems Suitable For Big Businesses?
Are Cloud-Hosted Phone Systems Suitable For Big Businesses?

If yours is a big business hesitant to move your phone system into the cloud, read here to find out if you're missing out on more than you think.

Posted August 3 2021 | 5 min

Using Your Business Phone System with IP Intercoms
Using Your Business Phone System with IP Intercoms

More than just VoIP phones can be used to make and receive calls with your business phone system. IP intercoms make highly useful SIP endpoints too.

Posted February 26 2021 | 5 min

How Cloud Phone Systems Benefit Your Business
How Cloud Phone Systems Benefit Your Business

Just by virtue of being hosted in the cloud a VoIP phone system can benefit your business. We discuss these benefits and how cloud-hosting makes them possible.

Posted October 27 2020 | 5 min

The Gigabit Voucher Scheme: Cloud-Based Services Driving Progress
The Gigabit Voucher Scheme: Cloud-Based Services Driving Progress

Learn about government initiatives to bring gigabit broadband to the UK and how cloud-based services are driving them

Posted February 21 2020 | 5 min

Cloud VoIP Phone Systems Help Businesses Compete With Competitors
Cloud VoIP Phone Systems Help Businesses Compete With Competitors

Find out how Cloud-based VoIP Phone Systems can offer you considerable advantages over your competition.

Posted March 20 2019 | 4 min

Business Phone System Time Diary, how do I use it?
Business Phone System Time Diary, how do I use it?

Get to know Time Diaries and how they can assist your Cloud PBX in handling phone calls when your office or business is closed for the day.

Posted May 18 2018 | 2 min

Avoid lost business and missed calls with your Cloud PBX
Avoid lost business and missed calls with your Cloud PBX

Businesses lose around £90m in sales just from missed calls. Here's how your hosted VoIP Cloud PBX can stop your business losing valuable calls and revenue.

Posted November 21 2017 | 4 min

Handle holiday business calls with your Cloud PBX
Handle holiday business calls with your Cloud PBX

Use your hosted VoIP phone system to professionally handle incoming calls when you are away from the office during holiday times.

Posted August 24 2017 | 4 min

Cloud PBX and Caller ID, first impressions
Cloud PBX and Caller ID, first impressions

Use the Caller ID options included with your Cloud PBX to make an impact when calling your clients and business leads.

Posted August 4 2017 | 3 min

VoIP Cloud PBX phone systems, boost business collaboration
VoIP Cloud PBX phone systems, boost business collaboration

Hosted VoIP makes it easier than ever to stay in contact and collaborate, whatever the device, wherever you are. Here are 5 ways VoIP helps collaboration.

Posted March 9 2017 | 3 min

Cloud PBX features - More than just making phone calls
Cloud PBX features - More than just making phone calls

More than just a phone system, hosted VoIP opens up a host of alternate business features, such as sending fax and opening doors. See what you can do today.

Posted February 6 2017 | 4 min

Article By

Adrian - Digital Marketing at Yay.com

Adrian

Digital Marketing at Yay.com

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service