Loading

Error Sorry

Cart Total

$0.00

  • Your shopping cart is empty

Checkout

Delete everything ?

Cloud PBX features - More than just making phone calls

Cloud PBX features - More than just making phone calls

|

4 min read

Blog Articles

Quick Summary

More than just a phone system, hosted VoIP opens up a host of alternate business features, such as sending fax and opening doors. See what you can do today.

You've purchased a hosted VoIP phone system primarily to make and receive phone calls? Great! You're already saving money on call costs and providing a professional experience to your inbound callers, but are you getting the most from your service?

Now you wouldn't be wrong to jump on the benefits of low call costs for your business, but if that's all you're using your Cloud PBX for, you could very well be missing out on some very important additional and alternative uses.

Send fax via email using your own fax number

That's right, you can make phone calls, but you can also send and receive fax via email too. All without the need to smother your desk space with a physical fax machine. Does anyone still use fax machines? Well, yes. Certain professions such as those in the legal, real estate or medical industries rely on fax to send documents to other offices. With this unique efax feature though, it's possible to save space, time and money simultaneously. Plus, receiving fax online is completely free and you get your own dedicated fax number too.

Open doors with your Cloud PBX

The use of VoIP is not only limited to making phone calls and sending a fax.  You can also operate intercom and VoIP door entry systems with the push of a button. So if you're on the 2nd floor of your office building and there's someone buzzing the front door, you can use your business phone system to speak to them and grant them entry remotely via a phone keypad press or key code combo. Not just confined to the office, you can hook your VoIP phone up to your home entry system so you need never miss a delivery from the postman ever again!

Personalised on-hold music and audio

Our hosted VoIP system comes with a host of audio features which provide the ability to create playlists and record your own bespoke on-hold audio. This means that your playlists and on-phone audio can be truly unique and completely reflect your organisation or brand. Plus if you fancy, you can even record yourself singing your very own company ditty! Or perhaps you'd just like to create a seasonal audio playlist to ensure your customer-facing messaging is always topical and current.

Virtual meetings via hosted VoIP

Need a meeting room but all your colleagues are in different offices? This is no problem with VoIP, just create a virtual office via our conference bridge function and get everyone to dial into a dedicated phone number or select a touch-tone option. It's all possible via a VoIP Cloud PBX. Again, combine it with your custom audio greeting and make your virtual meeting room reflective of your company. This is also useful if you need to hold discussions with multiple clients or suppliers over large distances.

Instant voicemail to email

Your business phone system also acts to catch your missed calls and record voicemails for you. These can be downloaded from your online Dashboard or delivered directly to your email inbox. With innovative voice-to-email transcription technology, you also receive a transcript of your phone message, saving you the time of listening to those extra-long voicemail messages, just for that one little bit of information that you needed!

This is just a small sample of alternative VoIP features that you may not have realised were possible. Hopefully, we've managed to touch on VoIP's potential to enhance any business, big or small. New and experimental uses for VoIP phone systems are popping up all the time, even including the ability to turn lights on and off via phone. It's certainly exciting to see where things will go.

Make sure you try out some of these features and if you need any help setting them up, do contact us.  We're always happy to help!

Cloud PBX features - More than just making phone calls

In this Category

See More
Enhance Your Estate Agency With a Cloud Phone System
Enhance Your Estate Agency With a Cloud Phone System

From higher call quality to call analytics, see how a flexible Cloud phone system can provide cost-effective, functional solutions to help estate agencies grow.

Posted August 31 2022 | 5 min

20 Cloud Collaboration Benefits That Boost Your Bottom Line
20 Cloud Collaboration Benefits That Boost Your Bottom Line

Check out these 20 reasons why cloud collaboration is the best business investment you'll make this year.

Posted January 20 2022 | 13 min

Cloud Phone Systems: Features vs Costs
Cloud Phone Systems: Features vs Costs

Cloud phone system providers offer different sets of features at different price points. We break down ours.

Posted January 4 2022 | 4 min

Cloud Based Phone Systems vs VoIP
Cloud Based Phone Systems vs VoIP

While VoIP loosely refers to all implementations of voice calling over the internet, a cloud-based phone system is a business solution hosted in the cloud.

Posted January 4 2022 | 4 min

The BT Openreach ISDN Switch Off 2025 | A Guide
The BT Openreach ISDN Switch Off 2025 | A Guide

Dubbed 'The BT Switch Off', analogue phone services will be phased out by the end of 2025

Revised December 22 2021 | 15 min

A Guide to Cloud Based Phone Systems
A Guide to Cloud Based Phone Systems

A Cloud Phone System is one that provides business telephone services with VoIP technology. Read on to find out more.

Revised September 23 2021 | 7 min

Are Cloud-Hosted Phone Systems Suitable For Big Businesses?
Are Cloud-Hosted Phone Systems Suitable For Big Businesses?

If yours is a big business hesitant to move your phone system into the cloud, read here to find out if you're missing out on more than you think.

Posted August 3 2021 | 5 min

Using Your Business Phone System with IP Intercoms
Using Your Business Phone System with IP Intercoms

More than just VoIP phones can be used to make and receive calls with your business phone system. IP intercoms make highly useful SIP endpoints too.

Posted February 26 2021 | 5 min

How Cloud Phone Systems Benefit Your Business
How Cloud Phone Systems Benefit Your Business

Just by virtue of being hosted in the cloud a VoIP phone system can benefit your business. We discuss these benefits and how cloud-hosting makes them possible.

Posted October 27 2020 | 5 min

The Gigabit Voucher Scheme: Cloud-Based Services Driving Progress
The Gigabit Voucher Scheme: Cloud-Based Services Driving Progress

Learn about government initiatives to bring gigabit broadband to the UK and how cloud-based services are driving them

Posted February 21 2020 | 5 min

Cloud VoIP Phone Systems Help Businesses Compete With Competitors
Cloud VoIP Phone Systems Help Businesses Compete With Competitors

Find out how Cloud-based VoIP Phone Systems can offer you considerable advantages over your competition.

Posted March 20 2019 | 4 min

Business Phone System Time Diary, how do I use it?
Business Phone System Time Diary, how do I use it?

Get to know Time Diaries and how they can assist your Cloud PBX in handling phone calls when your office or business is closed for the day.

Posted May 18 2018 | 2 min

Avoid lost business and missed calls with your Cloud PBX
Avoid lost business and missed calls with your Cloud PBX

Businesses lose around £90m in sales just from missed calls. Here's how your hosted VoIP Cloud PBX can stop your business losing valuable calls and revenue.

Posted November 21 2017 | 4 min

Handle holiday business calls with your Cloud PBX
Handle holiday business calls with your Cloud PBX

Use your hosted VoIP phone system to professionally handle incoming calls when you are away from the office during holiday times.

Posted August 24 2017 | 3 min

Cloud PBX and Caller ID, first impressions
Cloud PBX and Caller ID, first impressions

Use the Caller ID options included with your Cloud PBX to make an impact when calling your clients and business leads.

Posted August 4 2017 | 3 min

5 signs your startup needs a Cloud PBX
5 signs your startup needs a Cloud PBX

Think your business is too young for a professional phone system? Here are some indicators that it might just be time to upgrade to hosted VoIP.

Posted March 31 2017 | 5 min

VoIP Cloud PBX phone systems, boost business collaboration
VoIP Cloud PBX phone systems, boost business collaboration

Hosted VoIP makes it easier than ever to stay in contact and collaborate, whatever the device, wherever you are. Here are 5 ways VoIP helps collaboration.

Posted March 9 2017 | 3 min

Migrate from ISDN to a Cloud PBX?
Migrate from ISDN to a Cloud PBX?

If your business is using a legacy ISDN line for its voice calls, it's time to move up to a fully featured Cloud PBX system.

Posted January 5 2017 | 4 min

Article By

Adrian - Digital Marketing at Yay.com

Adrian

Digital Marketing at Yay.com

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service