Loading

Error Sorry

Cart Total

$0.00

  • Your shopping cart is empty

Checkout

Delete everything ?

Business phone system pitfalls to avoid

Business phone system pitfalls to avoid

|

4 min read

Blog Articles

Quick Summary

For new businesses, choosing a business phone system can present a few challenges. Here are few of the most common and how to avoid them with hosted VoIP.

Wherever you are based, getting a phone system up and operational is often an integral aspect for the majority of new businesses. As with any new business there can be a few challenges to watch out for. We have compiled just a few easily avoidable, but common mistakes to watch out for when organising your business telecoms.

1 Using telecoms designed for home use

For your business, whether home or office based, we would always recommend choosing to plump for a business solution rather than one intended solely for home use. Business level VoIP phone systems will usually offer a far greater number of professional features than you would receive with those intended for home use. For example, business level features like call transfers, call recording and conference calling may not be available with Skype for home, or indeed via your regular landline phone. Likewise, if you're working from a home office, it's best to have a separate phone number to avoid a potentially confusing mix of business and personal calls on the same line. Again, a hosted VoIP service can provide you with a business phone number via your Internet connection, all without having to wait for a second line to be installed.

2 Limiting yourself to serviced office telecoms

You might have decided to set up your business to work from a serviced building or co-working space. This can mean that you are at the mercy of whatever phone services they are already configured with and these are often not the most efficient or the least expensive. With a hosted VoIP service, you can take your own dedicated phone number and phone system with you wherever you go. This can often offer huge savings both in time and call costs. To ensure your hosted VoIP service works in a serviced office, you may have to complete a short online form, but once this is done, you should be flying!

3 Not allowing for growth

Make sure you choose a telecoms provider that allows for ease of growth. Hopefully as your business becomes more successful, you will employ more staff and possibly increase office locations. What you will want to avoid is a business phone system that limits your growth or ends up being prohibitively expensive if you do expand. If choosing a hosted VoIP service, be sure to enquire with the VoIP provider about ease of expansion, not just regarding members of staff, but also phone numbers and locations.

4 Using mobile phone numbers for your business

In the same way you would avoid using a free email service provider such as Hotmail or Yahoo! Mail for your business email address, we would recommend against using a mobile phone number as your main business phone number. Using a dedicated business phone number, that is either local or non-geographic, can help your company appear more professional and encourage more customers to trust calling you. Securing your own business numbers is so economical these days, there's no excuse not to do it. You can get a local phone number using our search here today.

5 Getting stuck in a lengthy contract with exit fees

In the rush to get your office phone system set-up, you should be careful not to end up trapped in a lengthy contract that you have to pay to leave. Often VoIP providers ensure you can get your business phone systems set up as quickly as possible. Plus our hosted VoIP service is also contract-free, so you can commit to the service for as long or as short a time as you want. Flexibility is the key with us. Make sure the phone service you choose accommodates the needs of your business.

If you're looking for a contract-free, scalable, business phone system and business phone number, try out our hosted VoIP service today. There's no installation so your company can get set up in a matter of minutes. Additionally, if you buy your VoIP phones from us, we can pre-provision them with your staff user credentials so they're ready to use with our service straight out of the box.

Click to share on Twitter
Business phone system pitfalls to avoid

In this Category

See More
VoIP Headsets Buying Guide - Things To Consider
VoIP Headsets Buying Guide - Things To Consider

Corded headsets vs wireless headsets? Learn about the key considerations when purchasing a VoIPheadset for your VoIP phone system and softphone apps.

Revised December 3 2024 | 9 min

Is VoIP Suitable for Large Businesses?
Is VoIP Suitable for Large Businesses?

VoIP is incredibly well suited to being the phone system for businesses of all sizes. Large businesses in particular can benefit from great scalability, bulk-deployment options and more.

Revised August 21 2024 | 8 min

The differences between VoIP and PSTN - what’s best for your business?
The differences between VoIP and PSTN - what’s best for your business?

Examining the differences between VoIP and PSTN communications solutions and VoIP benefits.

Posted July 16 2024 | 5 min

What Will Happen To Landlines In 2027?
What Will Happen To Landlines In 2027?

Get your business up to speed before the PSTN and ISDN switch off in 2027 (formerly 2025). Discover what digital VoIP technologies will mean for business landlines in the future.

Revised July 15 2024 | 6 min

Global Learnings For The PSTN Switch Off
Global Learnings For The PSTN Switch Off

With the upcoming switch from PSTN to VoIP, we look at what processes other countries have taken when they decided to migrate their own copper line networks.

Posted August 1 2023 | 6 min

VoIP Apps vs VoIP Desk Phones
VoIP Apps vs VoIP Desk Phones

VoIP apps or VoIP desk phones, which is better and why? We discuss how VoIP desk phones could be obsolete with the availability of greater and more powerful VoIP apps .

Revised November 2 2022 | 7 min

13 VoIP Benefits: Why Businesses Should Use VoIP
13 VoIP Benefits: Why Businesses Should Use VoIP

Cloud VoIP phone systems offer key advantages for businesses. Here are 13 of VoIP's key benefits that have helped to drive the adoption of business VoIP.

Revised May 10 2022 | 12 min

Your Questions About Hosted VoIP Answered
Your Questions About Hosted VoIP Answered

How cost-effective is VoIP? Is VoIP secure? How fast does my Internet need to be? We answer these questions and more.

Posted January 11 2022 | 5 min

Will a VoIP Phone System Work Without the Internet?
Will a VoIP Phone System Work Without the Internet?

VoIP won't work without the internet, but that doesn't mean you need a wired broadband connection. A supplemental mobile cellular data network (4G, 5G, LTE) can make VoIP calls possible even if broadband is unavailable.

Posted January 11 2022 | 5 min

How to Automate Aspects of Your Customer Service
How to Automate Aspects of Your Customer Service

Offer great customer service, but do so efficiently. Automate aspects of your phone system and provide self-service information to free staff resources.

Posted September 24 2021 | 4 min

What is Call Recording? How Does it Work?
What is Call Recording? How Does it Work?

Call recording is a feature of good VoIP phone systems that allows customers to record their business calls, then playback and download them.

Posted September 17 2021 | 6 min

Build Your Ideal Business Phone System Effortlessly With Yay.com
Build Your Ideal Business Phone System Effortlessly With Yay.com

Large corporations have requirements that surpass the capabilities of most phone systems. With Yay.com build your ideal business phone system effortlessly.

Revised August 25 2021 | 5 min

Customer Interactions: 5 Ways Your VoIP Phone System Can Help
Customer Interactions: 5 Ways Your VoIP Phone System Can Help

A good business phone system will help you run day-to-day operations more efficiently and effectively. Here are 5 ways yours can improve customer satisfaction.

Posted August 19 2021 | 4 min

6 Phone System Hacks to Boost Office Productivity
6 Phone System Hacks to Boost Office Productivity

Features like call parking and shortcodes can boost the efficiency of your business phone system, saving your teams time.

Posted August 18 2021 | 6 min

What Is VoIP QoS?
What Is VoIP QoS?

Learn what VoIP 'QoS' or Quality of Service is and why your business network needs it configured for the best VoIP experience.

Posted March 9 2021 | 3 min

Free VoIP Trial: Try Our VoIP Phone System
Free VoIP Trial: Try Our VoIP Phone System

With Yay.com's free VoIP trial you can try business VoIP for free for fourteen days - no credit card required. Enjoy all of our powerful business phone system features at no cost.

Posted December 3 2020 | 4 min

How To Set Up VoIP At Home
How To Set Up VoIP At Home

Business VoIP makes it possible to work from anywhere. We'll get you up and running for working from home, no matter whether you prefer VoIP desk phones or VoIP apps.

Posted November 12 2020 | 3 min

What is Hosted PBX?
What is Hosted PBX?

Hosted PBX and hardware PBX, what is the difference and what are the advantages of the former?

Revised October 30 2020 | 5 min

Highly Rated VoIP Provider
Highly Rated VoIP Provider

When looking for a new VoIP provider, it can be hard to separate the wheat from the chaff. To help you in your search, here's what our customers say about Yay.com's VoIP phone system.

Posted October 28 2020 | 4 min

Article By

Adrian - Digital Marketing at Yay.com

Adrian

Digital Marketing at Yay.com

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service