Loading

Error Sorry

Cart Total

$0.00

  • Your shopping cart is empty

Checkout

Delete everything ?

How To Set Up VoIP At Home

How To Set Up VoIP At Home

|

3 min read

Blog Articles

Quick Summary

Business VoIP makes it possible to work from anywhere. We'll get you up and running for working from home, no matter whether you prefer VoIP desk phones or VoIP apps.

Set Up Your VoIP Hardware

If you’re using any VoIP hardware like a VoIP desk phone that you’ve brought home with you from the office, then you’ll want to get this set up first. We recommend plugging the phone directly into your router and directly into power, rather than using another network device in between for PoE or any other reason. Once your phone is happily set up on your network, you can start configuring your network more appropriately for your needs. We find though that, at this early stage, simplifying the network as much as possible tends to eliminate the need for troubleshooting down the line, so start by plugging directly into the router.

Take a note of your SIP credentials (username and password) from your VoIP provider as well. If your device becomes unhappy during the setup process, you may need to perform a factory reset, at which point you’ll need to reconfigure the device’s SIP credentials.

</

With Yay.com, these are easily found next to your user in the Users section of the dashboard. If you don’t have access to the Yay.com dashboard, your Yay.com account holder or administrator will be able to give these to you.

Use VoIP Apps

If you don’t have a VoIP desk phone, or just prefer using your personal devices to make and take business calls, you can use VoIP apps instead.

If you’re not set up on the Yay.com VoIP apps, you can set yourself up from the dashboard. Again, if you don’t have access to the Yay.com dashboard, then the person who deals with your business phone system will be able to help you, either by providing you with a generated company code or by inviting your user directly. Full instructions for this can be found in our dedicated post on deploying our VoIP apps.

Check Your Network Connection

Once your VoIP phone is set up correctly and/or you’re up and running on our mobile or desktop VoIP apps, any further issues are usually caused by the strength or integrity of your network connection.

If you’re using our VoIP apps and you’re connected to your network over WiFi, you’ll run into issues if your connection is weak. A weak connection doesn’t always mean slow download and upload speeds, either. If your wireless connection is unstable, it will be near impossible to maintain a high quality call. Using our desktop app with your computer plugged directly into your router via the ethernet port might help.

For more detail on issues with VoIP hardware that can be related to your network configuration, you might find this video useful.

Summary

That’s it and, if it sounds simple, it’s because it is! With a VoIP phone system, working from anywhere should be a breeze. Just remember that, since you’re making and taking calls over the internet, any issues are likely with your internet connection (once it’s confirmed that your devices have been set up correctly, of course).

If you’re finding that, unhappily, your home network’s hardware isn’t up to the task of supporting a full-time business user, you’ll want to get hardware that is. Our sister company, NetXL, supply all manner of networking equipment including network routers, network switches and WiFi access points, so has everything you need to effectively upgrade your home network to be business ready. If you fancy a VoIP desk phone, they stock those too!

How To Set Up VoIP At Home

In this Category

See More
Global Learnings For The PSTN Switch Off
Global Learnings For The PSTN Switch Off

With the upcoming switch from PSTN to VoIP, we look at what processes other countries have taken when they decided to migrate their own copper line networks.

Posted August 1 2023 | 6 min

What Will Happen To Landlines In 2025?
What Will Happen To Landlines In 2025?

Get your business up to speed before the PSTN and ISDN switch off in 2025. Discover what digital VoIP technologies will mean for business landlines in the future.

Posted March 23 2023 | 5 min

VoIP Apps vs VoIP Desk Phones
VoIP Apps vs VoIP Desk Phones

VoIP apps or VoIP desk phones, which is better and why? We discuss how VoIP desk phones could be obsolete with the availability of greater and more powerful VoIP apps .

Revised November 2 2022 | 7 min

13 VoIP Benefits: Why Businesses Should Use VoIP
13 VoIP Benefits: Why Businesses Should Use VoIP

Cloud VoIP phone systems offer key advantages for businesses. Here are 13 of VoIP's key benefits that have helped to drive the adoption of business VoIP.

Revised May 10 2022 | 12 min

Your Questions About Hosted VoIP Answered
Your Questions About Hosted VoIP Answered

How cost-effective is VoIP? Is VoIP secure? How fast does my Internet need to be? We answer these questions and more.

Posted January 11 2022 | 5 min

Will a VoIP Phone System Work Without the Internet?
Will a VoIP Phone System Work Without the Internet?

VoIP won't work without the internet, but that doesn't mean you need a wired broadband connection. A supplemental mobile cellular data network (4G, 5G, LTE) can make VoIP calls possible even if broadband is unavailable.

Posted January 11 2022 | 5 min

How to Automate Aspects of Your Customer Service
How to Automate Aspects of Your Customer Service

Offer great customer service, but do so efficiently. Automate aspects of your phone system and provide self-service information to free staff resources.

Posted September 24 2021 | 4 min

What is Call Recording? How Does it Work?
What is Call Recording? How Does it Work?

Call recording is a feature of good VoIP phone systems that allows customers to record their business calls, then playback and download them.

Posted September 17 2021 | 6 min

Build Your Ideal Business Phone System Effortlessly With Yay.com
Build Your Ideal Business Phone System Effortlessly With Yay.com

Large corporations have requirements that surpass the capabilities of most phone systems. With Yay.com build your ideal business phone system effortlessly.

Revised August 25 2021 | 5 min

Customer Interactions: 5 Ways Your VoIP Phone System Can Help
Customer Interactions: 5 Ways Your VoIP Phone System Can Help

A good business phone system will help you run day-to-day operations more efficiently and effectively. Here are 5 ways yours can improve customer satisfaction.

Posted August 19 2021 | 4 min

6 Phone System Hacks to Boost Office Productivity
6 Phone System Hacks to Boost Office Productivity

Features like call parking and shortcodes can boost the efficiency of your business phone system, saving your teams time.

Posted August 18 2021 | 6 min

What Is VoIP QoS?
What Is VoIP QoS?

Learn what VoIP 'QoS' or Quality of Service is and why your business network needs it configured for the best VoIP experience.

Posted March 9 2021 | 3 min

VoIP Headsets: Before You Buy
VoIP Headsets: Before You Buy

Before you buy a set of VoIP headsets, it helps to be informed as to what's out there. We break down the key considerations before purchasing your wired or wireless VoIP headsets.

Posted February 19 2021 | 7 min

Free VoIP Trial: Try Our VoIP Phone System
Free VoIP Trial: Try Our VoIP Phone System

With Yay.com's free VoIP trial you can try business VoIP for free for fourteen days - no credit card required. Enjoy all of our powerful business phone system features at no cost.

Posted December 3 2020 | 4 min

What is Hosted PBX?
What is Hosted PBX?

Hosted PBX and hardware PBX, what is the difference and what are the advantages of the former?

Revised October 30 2020 | 5 min

Highly Rated VoIP Provider
Highly Rated VoIP Provider

When looking for a new VoIP provider, it can be hard to separate the wheat from the chaff. To help you in your search, here's what our customers say about Yay.com's VoIP phone system.

Posted October 28 2020 | 4 min

How Much Money Can You Save With a VoIP Phone System?
How Much Money Can You Save With a VoIP Phone System?

Want to know just how a VoIP phone system will save your business money? With lower call costs, monthly fees and superior features, VoIP represents a lucrative move for your business.

Posted October 26 2020 | 5 min

How a VoIP Phone System Can Enable Effective Remote Working
How a VoIP Phone System Can Enable Effective Remote Working

Effective business VoIP will provide a phone system that empowers you and your staff to communicate and collaborate effectively from anywhere. Learn how.

Posted October 21 2020 | 5 min

Article By

Alex - Content Manager at Yay.com

Alex

Content Manager at Yay.com

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service