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4.96 / 5 Average

Rated EXCELLENT by 887 customer reviews

  • Excellent fast service every time. The staff are very knowledgeable and the first person to pick up the phone is always able to deal with every query I have had so far without needing to pass me to anyone else or put me on hold - the team knows their stuff! We are a new reseller of VoIP services, the whole onboarding process is very quick and painless to get setup and Meg and Jez from their support team are always quick to respond and helpful. I also do IT support outside of my day job and I always have my clients buy any networking and VoIP equipment from Yay, the service is top notch and pricing for these products is cheaper than most other suppliersRobert

  • Yay are always very helpful, today Meg helped me quickly and professionally. I couldn't ask for more from the customer service team.Daniel

  • Just on trial with system and using old VOIP phone. Good instructions on how to set up but had teething problems with connection. Customer service from Jez was first class - quick respponse, polite and very helpful. Will be taking contract if this is customer service levels you get - well doneMarcus

  • The tech support people are amazingly helpful, they set up my hardware to my newly transferred number in no time, great company to deal with Joseph

  • Have been a customer for 2 years now. Product offering and services keep improving. Very happy with the new App and Enterprise subscription. Keep up the great work Robert

  • Great customer service! I have been dealing with Jez and his responses have been quick and clear, he has helped me from start to finish, even when I had a new issue he was happy to help out. Above and beyond some firms for customer service. Philip

  • Absolutely brilliant. Helped with initial query and gave a lot of advice on how to reroute calls and set up quick keys. Very friendly and efficient.Tracy

  • Yay.com has been fantastic ever since we started using them for our business phone system. Easy to use interface, quick to change services and the customer service advisors are second to none. Quick to respond, knowledgeable, and always provide a suitable response/outcome. Yay.com has helped our business to grow at a rate relevant to our business with no large outlay, I would recommend yay.com to anyone starting a business who needs a telephone system.Ben

  • It's my first purchase through https://yay.com/, was good. User dashboard is missing some features like the list of pre-ordered domains, list of pre-authorised transactions.. we can't even see in the dashboard, even my card is charged but I have nothing to show someone. Another option may be, reserve all the pre-ordered domains, then user chooses one or more and pays for that, and then release all others if user asks for to free it. Rizwan

  • Konnor has been so helpful and friendly in sorting out our trial of the phone system and i'm looking forward to getting it fully on board.Angela

  • I have just joined Yay.com and am in the process of porting my existing numbers across. I have found every member of the Yay.com team to be extremely helpful and polite and nothing has been too much trouble for them. Their technical support is excellent and it is so refreshing to deal with people who completely understand their product.Colin

  • Outstanding service, easy to setup and to use. It comes with a wide range of features even on the lowest price tier. Highly recommended.Dorin

  • Hey Yay. i want to thank your company for the help i have received this morning to help me set up a new Voip account, especially Jez and Connor who went above and beyond what i expected. thanks very Much Paul Callaghan SupamediaPaul

  • I ahd an issue with being to access my yay.com account through google authenticator. I emailed the team and received a swift response and resolution. Another very happy customer!Evin

  • Excellent customer support from Yay. They explained everything that I needed to know in plain English and made this Luddite feel pretty good. Chris

  • The guy i spoke to was British!! , spoke very clearly and friendly and sorted out my wee query pronto . Could not have been more pleasant !!Willy

  • very quick to respond to my question.Very quick at dealing with my question.Very helpful in general. would recommend yay to anyone.Jennifer

  • Victoria did an absolutely fantastic job of setting up my Yay account! The support and features offered by Yay are a cut above the competition :)Sam

  • First class help and support from Meg at Yay - I was having a problem with ghost calls - sent an email asking for help, received a very quick reply with very clear and lucid instructions and the problem was solved in a few minutes. I wouldn't hesitate to recommend this company to my friends.David

  • First time I have used yay.com. The item I purchased was very price competitive and the service and delivered very was first classJack

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