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4.97 / 5 Average

Rated EXCELLENT by 1641 customer reviews

  • I spoke to Miguel to talk me through the system, he was extremely helpful and explained the system and walked me through excellently. Fantastic service. Thank you again Shelley

  • A brilliant operation. Miguel and Raffi are superstars. I am not the easiest of clients as I was on the phone almost constantly with queries about my rather personalised and complex set up but they were (and still are) always helpful and willing and cheerful and the system is brilliant.Roger

  • Konnor and Nathan are an an absolute credit to this company, patience with our company went beyond and more importantly we were up and running in less than 10 minutes YAY will be highly recommended to all my fellow merchants, I honestly cannot praise your professionalism enough. Thank You Jade for introducing us Looking forward to working with YAY.COMTracy

  • I was greatly impressed and very grateful for Connor's assistance. No hesitation in providing friendly, courteous and skilful assistance. My router issue was resolved very quickly, thanks Connor.Philip

  • Relieved to have shifted to Yay.com from Ringcentral. Extremely impressed by the personalized service and support provided by the Yay.com team. Raffi really stands out and makes you feel part of the Yay.com family and not just a "customer".Wyeth

  • Toby (there is only one) was absolutely fantastic and awesome. He was able to help and answer my very basic questions. Without a doubt he sets the example when it comes to customer service.Joed

  • I was looking for a voip provider that had reasonably good support. Our previous provider did not. I called in and was transferred to Konner right away. Konner at YAY was absolutely the best. He was very patient and knowledgeable. He answered my question and had the issue resolved in about 3 minutes.Tom

  • Great service, efficient communication, and a really easy way to get a YAY Phone service with lots of help and support to get the right deal. All responses were prompt and professional. Whenever I needed something they were there for me. Thank you guysMarshall

  • Brilliant service. Main switchboard answered within 4 rings, and they were straight on to the issue, solved within ten minutes. Scott

  • I needed to set up a domain for our local community library. Nathan from the Yay support team talked me through the process. He was incredibly patient and helped me set up the account. He was able to answer all my questions both for now and the future when we change our details. The man is a star.Drighlington

  • Really helpful and managed to sort the issue I was having very quickly. Very polite on the phone and would absolutely recommend them.Amy

  • Having moved from a phone line + broadband to just broadband, a VOIP fone was just the ticket. Yay! What a cool name! So an obvious choice for me, fantastic price and as it turns out absolutely fantastic customer service and technical assistance! Whilst trying to get my head around the voip tech, these guys have impressed me with every call, great system and value for money. If you're looking for a voip provider use these guys, seriously, and no I don't work for them or know anyone there. 10/10Michael

  • He’s was really helpful and guided me through everything with no problem at all, in less than 5 minutes - very impressive service, thank youPaul

  • Miguel was very helpful and resolved my issue very quickly which is something I needed in order to be able to work completely remotely and so I really appreciate that this could be done. Thank youLeslie

  • The staff are incredibly helpful ( and patient!) during the set up process and with following queries. Great system and fantastic customer serviceFiona

  • We've been with yay.com for a few years now and love everything about their service. Their customer service in particular is brilliant and big thanks to Jez who recently helped us resolve an issue. Would highly recommend yay.com!Sara

  • Excellent Service! I purchased 2 x Ubiquiti AmpliFi Alien Tri-Band WiFi 6 Routers, which I'm very pleased with. The price was competitive and as a bonus, the correct UK power leads were included in the price and automatically bundled with the routers. This is something that most other suppliers don't offer with this product, as far as I can see. Also I placed my order very late on a Saturday night and it was delivered via my preferred courier, DPD, on the following Monday. Again, not many suppliers will deliver items on a Monday, that were placed on a Saturday/Sunday!Richard

  • I’m new to this kind of format and have had tons of questions, yet all the Yay employees have been so kind and patient with me each time. I really appreciate all their help!Bedy

  • Spoke to Matt who was extremely helpful in giving me advice, getting it set up and talking me through how to do it so I could do it myself again in the future. Brilliant!!Michael

  • This is the second time I have bought Unifi products from Yay. Best price, prompt service, fast dispatch, well packaged, and good comms... what more can I say?Matt

  • i had issues getting my head around the call routing system, Connor took his time and helped me set up the desired routes . Good customer serviceHarvinder

  • I literally can't recommend these guys enough! Not only do we now have our whole phone system set up seamlessly, but they were able to recommend & supply physical devices at better prices than anyone else! Konnar went above & beyond to help us & saved so much time; knowledgeable, efficient & super friendly! Thank you, Yay!!Bath

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