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4.97 / 5 Average

Rated EXCELLENT by 1692 customer reviews

  • Second time buying Unifi products from yay. Been flawless and always been by far the cheapest supplier of it. Happy with the service Chris

  • Easy set up from the start. Did have an issue saving changes to my DNS records but a quick email was all it took and up and running under an hour later. Excellent customer service. Fast and reliable.Jay

  • Very very helpful! Walked me through everything and set everything up beautifully! Very excited to get started, thank you very much! Jeannie

  • The customer service is second to none, you can buy voip services from a multitude of suppliers but with Yay.com there is someone in the UK at the end of a phone to help you. That counts for a lot given that what they offer is also competitive. For me Yay.com is the first and only choice.David

  • Called today and was having problems hearing Jez he kindly called me back and sorted out my query he was very helpful and pleasant . Thank you so muchWendy

  • I needed some help adding a voice message on Yay so my clients could still reach me and leave a message and Toby was on hand to make sure this was added with the minimum of fuss.Gerry

  • Lots of companies offer VOIP, Yay are no different in that respect, what counts is customer service, available at the end of the phone to UK based staff who are very helpful and knowledgeable. That counts for a lot, when I needed some help at 7-30pm it was still available!David

  • Today I had an issue and was unable to receive calls, this was user error. The wonderful team were able to assist me in getting upwardly mobile and furthermore they were able to help me set up the voicemail facility. As a small business owner this has been invaluable and to be able to have such professional help on the end of the phone is worth it's weight in gold. Thank you so muchAri

  • Easy to use website, good price, delivery on time but best of all are their Customer Service Agents. I asked questions both before and after sign up and they got back to me almost immediately with an answer. After being a customer for a couple of years, I made an error when up grading our package with them. Their Customer Service team sorted it out straight away and have issued a refund. I really cant find fault with them.Debbie

  • Exceptional service as always and competitively positioned. This forward thinking VOIP provider has been a key component of our work and they're a pleasure to work with. Aftab

  • I had a problem with my telephone not registering. The help l received was excellent the members of yay help desk were courteous and extremely Helpful. The problem was found and we are now back on line. Thank you John smithJohn

  • Fantastic support, always very helpful. It took 6 months for a phone company to fix a ringer issue, Yay.com (Toby) managed to resolve in 20 minutes. Highly reccommendJoe

  • The age of good customer service dead? Yay.com's support team were absolutely amazing, this type of service may look expensive but the time & effort their team puts in when you have the smallest of problems is fantastic, it is really clear the money is going to a quality product & fully experienced staff. so far I have had a great experience with no call dropouts or unclear calls with anyone. 10/10 would recommend yay.com (their support team know a thing or two about old phones as well! ) Michael

  • I used the you Tube guide on how to set up my VOIP telephone and it made the actual set up almost seamless, especially as I bought the Grandstream GXP1630, similar to that in the video. One final call to technical support and now it all works perfectly.Elizabeth

  • I joined yay.com to help control inbound calls for my business. At first look I was a bit overwhelmed konnor from the support team give me a call talked me through it and I was up and running with my new number in less than 5 minutes. Great service! Lauren

  • Didn't have a clue how to set up my VOIP. Called in to YAY and Toby helped and sorted it within minutes, all set up and working. Great service thanks Toby.Graham

  • Quick turnaround in resolving my queries. Problems solved within the day. very approachable and responsive team. Keep up the good work.Johnny

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