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4.97 / 5 Average

Rated EXCELLENT by 1882 customer reviews

  • Yay.com is a great company and has everything I need to support my business needs. Great service and communication from them. Highly recommended.Business

  • We have worked with yay.com for a long time and cannot fault them. Their platform is very easy to use but the best thing is that their support team are always incredibly helpful and available whenever any we need any assistance or have a question.Samantha

  • I love Yay and it is impossible to say enough nice things about how positive my experience has been! The product is user friendly, easy to set up, and extremely high value. The support team is absolutely incredible - They are professional, patient, friendly, and skilled. My business needs are in great hands with Yay! Thank you for everything! I look forward to working with Yay for a very long time!Kara

  • Having problems re-routing calls Spoke to Izzy as was having problems re-routing calls to my mobile. Very helpful and had the problem resolved in minutes. Excellent serviceChris

  • I have been a client for >1 year. They provide excellent customer service and a user interface that is exceptionally intuitive, easy on the eye and therefore a pleasure to use. The call quality is ace and their fees are very reasonable for this feature rich VoIP system. All-in-all it's a big thumbs up from me!Paul

  • Yay.com are always helpful when there is a problem Today I had the pleasure of speaking with Dom. Super helpful in sorting out my issue by talking me through what needed to be doneChristine

  • This compnay is just the best. Don't go with BT or Virgin, I would port your number over and let YAY.com take care of all your needs. If I get any issues which is very rare, they always help me on the phone within minutes.Mellor

  • Answered pretty quickly and the person who answered was able to fix the problem - no referral to another dept. Straight on to Anydesk and set up my IP phone in no time at all.Brian

  • Bertie is the man! Answered all my questions. Was very patient with me. Walked me through all the changes I needed to make. Thumbs up for him and the Yay team.Rodney

  • The speed at which I was responded to was quite unbelievable for me at first honestly and then the professionalism displayed was top notch. I did not expect to be set up so easily. Sol was amazing and comes highly recommended. Great solution and great personalised, problem solving and results oriented team.Safiya

  • The experience has been fantastic. Change over went smoothly, the software is so easy to understand and has made a big difference to our company efficiency. Any problems have been dealt with promptly and the online chat service was great got through to a human being who sorted thngs very quickly .Abdul

  • I have to say, every time I need to call Yay if there is an issue, they are fantastic, polite and super courteous and professional. I dealt with Solomon this time around and found his service to sort out a small to be fantastic, he even went as far to pull reports for me whilst we were waiting to have the issue resolved. Thank you, Sol, and Yay for the great service again!jo

  • I received very prompt and friendly help from Dom and Sol in rationalising my extensive list of domain backorders. They went beyond the call of duty and saved me a lot of time and effort in the process. Excellent.Richard

  • Bertie was very professional and reassuring in dealing with an issue we had from another provider, he managed to get the situation resolved within an hour and contacted me directly to update me on the positive outcome. Excellent customer service!Dave

  • Very easy to deal with, the service is excellent and whatever you purchase is dispatched quickly. Would highly recommend Yay to anyone.MARK

  • Always top notch customer service from Yay.com. I recently contacted them to transfer domains between user accounts, and despite some pernickety admin issues for this process, Sol was very helpful. I would highly recommend.Bill

  • As always, if I need to ring the guys at YAY, they are super helpful, polite and speedy at sorting out any issues we may have - thanks for the support and kindness as always Bertiejo

  • Clear professional and Polite and straight to the problem. The problem was at our end and it was quickly pointed out and we were able to remedy the situation. Great customer service Izzy. Thank Yay!Short

  • We decided to change to Yay for our phone system after we had problems with a different provider. Sol took us through the process and explained everything brilliantly. Any follow up questions we had were taken care of quickly and patiently. It's made a huge difference to our business now that we have phones that work!Emily

  • Had problem with phone and sorted within minutes as usual. Izzy and all the staff are a credit to the company. Would highly recommend.Gary

  • Struggled with a few technical issues on 1st setup and called last thing in the day. Service from Dom was fantastic, all issues resolved quickly and easily with awesome customer skills. Phone call answered quickly too. Feel very confident going forwards with this provider for my businessIan

  • Very good company! Just started working with them. Good service and are willing to help with any problems you may have. Highly recommended!!! Christopher Foster from Tokyo, JapanChristopher

  • I have only had to call up yay support for help twice since I have been with them. And every time the level of willingness to help amazes me. Their staff are very well trained and qualified to help. Well done yay and Izzy who assisted me.Dylan

  • A fantastic service from Jez and Bertie this morning and over the last week to sort out my Yay dialling system. Super easy to deal with and talk too and the guys are fantastically patient and empathetic. I would definitely recommend Yay to anyone looking for a dialler system!jo

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  • 0330 043 3000
  • help@netxl.com
  • NetXL Distribution Limited

    Unit 4, Riverside Business Park

    Walnut Tree Close

    Guildford, Surrey, GU1 4UG, UK

Support Times

  • Monday 07:00 - 22:00
  • Tuesday 07:00 - 22:00
  • Wednesday 07:00 - 22:00
  • Thursday 07:00 - 22:00
  • Friday 07:00 - 22:00
  • Saturday Closed
  • Sunday Closed