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Best VoIP for Small Businesses: The Yay.com "Starting Out" Plan

Best VoIP for Small Businesses: The Yay.com "Starting Out" Plan

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3 min read

Blog Articles

Quick Summary

You need a business VoIP plan that's right for you. In part one of this series, we discuss the ins and outs of our Starting Out plan.

Best Business VoIP for Small Outfits

Are you a small outfit, or a one-man army who needs flexible and powerful call handling and management features for your business phone system, but doesn’t need to push these capabilities out to hundreds of staff? If so, our Starting Out plan could be for you.

Starting at £4.99 per month for a single user and only moving down in cost per user from there, the Starting Out plan is perfect for businesses with a small number of users making a limited number of outbound calls per month.

If you prefer to have your business come to you, you’ll be comfortably served by the 100 free minutes per month you’ll get for outbound calls on our Starting Out plan. You’ll also be gifted one free phone number for use with your account and can always purchase more if necessary. These can be regional, non-regional or even international, so no matter your zone of operation, you can start making and receiving calls immediately with a number your customers will trust.

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Perfect for small businesses. Our Starting Out plan, for just £3.49* per user month

What if I already own a phone number I like?

If you’d prefer to use a phone number you already own, that’s easily done. You’ll be able to present on outbound calls as any phone number that you already own via our alternative caller ID feature. You can receive incoming calls to a pre-existing number by either a call forward or by porting the number across to us.

You won’t have access to the business phone system features aimed at large corporations, such as IVR, dial-by-extension and call queuing. Nor will you get CRM integration, webhooks, or advanced account roles and permissions to control who can change what in your account settings. But then, as a small outfit, you shouldn’t need these features.

What features do I get?

Instead, you’ll have access to mobile, desktop and web VoIP apps, so you can take your business with you wherever you go, without the need for dedicated hardware.

Moreover, you’ll be able to make and receive calls in the highest quality audio as standard, with hold-music capabilities, unlimited voicemail storage and a rolling thirty days’ call recording history, available for playback and download at any time from your account. Inbound and internal calls are totally unlimited and you’ll also be able to do all the stuff you’d expect from a modern-day phone system; hold, transfer, mute calls and more with our powerful shortcodes.

business-voip-starter-plan-taxi-firm

Keeping freelancers and small businesses connected: the Yay.com Starting Out VoIP plan

Here’s a summary of those business phone system features again.

Starting Out Plan:

  • 100 free minutes
  • 1 free phone number
  • Unlimited phone lines
  • HD call quality; call encryption; hold music; unlimited voicemail
  • Mobile, desktop and web apps
  • Call forwarding and routing
  • Call recording

For a full list of features available to our Starting Out plan customers, compare our business VoIP features.

For more information on VoIP itself, check, out our comprehensive guide: What is VoIP?

*£3.49 at the 100+ user price break

Best VoIP for Small Businesses: The Yay.com "Starting Out" Plan

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Article By

Alex - Content Manager at Yay.com

Alex

Content Manager at Yay.com

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service