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How do we protect your data at Yay.com

How do we protect your data at Yay.com

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2 min read

Blog Articles

Quick Summary

You're safe and secure when you deal with us. Find out about some of the practises we have in place to ensure that you're safely protected with us.

Since Yay.com was born, we've put your security and privacy first. We didn't need to change any of that to comply with the upcoming GDPR (General Data Protection Regulations); we already did it.

Passwords

We protect them with our life. We use 12 rounds of an algorithm that turns passwords into a long string of no relevance to the original password. No one can view or obtain your password and should the worst happen, your data remains encrypted. The algorithm we use has never been cracked.

Data Files

It's all AES (Advanced Encryption Standard) encrypted. Every last bit. When we store say a call recording, we do so by encrypting that file on our disks. It's only then decrypted by us, with our unique, protected and inaccessible key, on demand, as we provide our service to you. Not just sensitive data, all our data.

Payment Data

We don't store it period. We use the largest payment processing company in the world to store it for us - Stripe.com. Stripe powers companies like ASOS, Deliveroo, Comic Relief, Facebook and of course us! We use a unique token that references your payment card. This token can only be used by us when accessed to process payments.

Encrypted Call Data

We support SRTP, the secure form of audio transmission that can be used when your devices and applications communicate with us. The large majority of devices / applications don't support this by default, so we allow you to selectivity enable/disable in Your Account.

HTTPS protocol

When you view our website you are doing so with https. We've always been https and it ensures no one can interrupt and capture any input you provide us with. Not just at checkout, but across our entire website.

You can rest assured that you're safe whenever and wherever you do do business with Yay.com

How do we protect your data at Yay.com

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Article By

James - Business Support Analyst at Yay.com

James

Business Support Analyst at Yay.com

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service