Best Business VoIP for Agile Startups and SMEs
Previously, we discussed our Starting Out business VoIP package and how it is perfect for small outfits with a limited number of users, mostly taking incoming calls.
Our Flying High business phone system plan is a step up in almost every way. Perfect for SMEs, agile startups, contact centres and others who need more power from their phone system, as well as enhanced collaboration features.
On the Flying High package, you’ll get 750 free minutes for outbound calls per month. This is a nice boost over the 100 minutes you get with the Starting Out package. You’ll also get more free phone numbers for your account, starting at two free numbers and scaling up from there as users increase. As always, these phone numbers can be international, geographic or non-geographic, giving you the flexibility you need to present your business in the way that works for you.
Above and beyond simply enhancing the existing features from the Starting Out plan, our Flying High package also gifts the power to make and receive video calls and, as far as call handling goes, you’ll now have access to IVR call menus, call screening and blocking and the ability to dial-by-extension.
On the call management side, we also bring powerful call monitoring features, including listening, barging and whispering calls, plus voicemail transcriptions and conference bridges.
These features make collaboration between teams easier, business-customer interaction tracking simpler and staff training cheaper.
More efficiency can also be achieved on the Flying High business VoIP plan through the increased possibilities in integrations. CRM click-to-dial is available on the Flying High package, reducing wasted time as any phone number on-screen can be dialled in a single click. You’ll also have access to a new phone book manager, enhancing your ability to keep track of clients, customers and leads whilst webhooks allow you to powerful pull, store and manipulate your call data.
All in all, our Flying High business VoIP package represents the perfect business phone system plan for an agile startup, call centre or SME looking for an excellent balance of powerful features and excellent pricing.
Here’s a summary of the features available on the Flying High plan:
Everything on the Starting Out plan, plus:
- 750 free minutes
- Two free phone numbers
- Video calling
- Hold music playlists
- Call screening and blocking, IVR menus, dial-by-extension
- Conference bridges, call monitoring, voicemail transcription
- CRM integration (click-to-dial), account roles and permissions, webhooks, phone book manager.
- For a detailed list, compare our VoIP phone system features.
To learn more about VoIP as a technology, how it works and what switching over looks like, check out our comprehensive guide to VoIP.