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Latest Articles
August 17 2026
The Telephone Preference Service (TPS) is UK register of phone numbers which have indicated that they do not want to receive unsolicited sales or marketing calls. Discover how Yay.com’s TPS Protection feature can help organisations increase credibility, improve productivity, and successfully avoid calling those numbers registered with the TPS.
Article by
Adrian - Digital Marketing at Yay.com
4 min read
Revised July 21 2026
For new businesses, choosing a business phone system can present a few challenges. Here are few of the most common challenges we see, and how to avoid them with hosted VoIP.
Article by
Adrian - Digital Marketing at Yay.com
4 min read
March 19 2025
Whether you’re just getting started or looking to sharpen up your business strategy, here’s how you can use social media to grow your business.
Article by
Adrian - Digital Marketing at Yay.com
4 min read
March 10 2025
Explore how Skype's end-of-life announcement presents an opportunity for small businesses to upgrade their Skype number to a VoIP phone system.
Article by
Adrian - Digital Marketing at Yay.com
6 min read
February 19 2025
From side-hustles to career changes, discover small business inspiration and ideas for you to explore this year.
Article by
Adrian - Digital Marketing at Yay.com
7 min read
January 22 2025
Everything you need to consider when moving offices, from hardware to call quality.
Article by
Adrian - Digital Marketing at Yay.com
6 min read
January 15 2025
Learn how to choose a phone number for your business. Enjoy the benefits of memorability, professionalism and more when you pick the right business phone number for your needs.
Article by
Adrian - Digital Marketing at Yay.com
7 min read
October 29 2024
Find out how to optimise your IVR system call menus and messaging, with examples that are free to use in your business.
Article by
Adrian - Digital Marketing at Yay.com
6 min read
Revised October 3 2024
Find out the differences between a SIP trunk and hosted VoIP service, and which is best for your business.
Article by
Adrian - Digital Marketing at Yay.com
7 min read
September 10 2024
AHT is key to improving customer satisfaction, but it is also important to strike a balance between efficiency and quality support to boost your business' potential
Article by
Adrian - Digital Marketing at Yay.com
7 min read
July 16 2024
Examining the differences between VoIP and PSTN communications solutions and VoIP benefits.
Article by
Adrian - Digital Marketing at Yay.com
5 min read
Revised July 15 2024
Get your business up to speed before the PSTN and ISDN switch off in 2027. Discover what digital VoIP technologies will mean for business landlines in the future.
Article by
Adrian - Digital Marketing at Yay.com
6 min read
