If you’re an existing Yay.com customer, you should have noticed in your moves from the office, to home and back to the office one of the key benefits of a VoIP phone system: it is entirely location independent.
You don’t need to be in the office to answer calls as if you are. In addition, if you happened to make adjustments to your phone system whilst being at home, these changes will follow you back to the office if you wish them to. And, if you’d prefer that they don’t, changing them back is easy and intuitive from the Yay.com dashboard.
With our VoIP apps, you can answer business calls as if you were in the office no matter your location and your customers and clients won’t even know the difference. Plus, since calls are directed by call routes to phone numbers that are not physically tied to any device, you can change the device you use for your 'business phone' in no time. If you prefer to use a VoIP phone while at work, but left it at the office by accident or out of preference, it takes just a few clicks to route business calls to your personal device.
In this way, you’re never caught off guard. Global pandemic? No problem, it’s business as usual. If suddenly you can’t get into the office, or would rather work from home, your business phone system won’t hold you back. Just have an account administrator log in to your Yay.com dashboard and you can optimise account configuration for remote working. Once you return to the office, adapting your set up to your new office location is just as easy.
Busyness doesn’t have to stop you from doing business. Work from anywhere with VoIP.
This also leaves you free to pick and choose the devices you use to make your business calls at will. Planning to be in and out of the office all day? Just use your personal device to take your business calls. Busyness doesn’t have to mean you can’t still do business.
Flexibility and Scalability
Those high-level executives on maternity or paternity leave who still want to be available for ultra-important calls can do so with minimal disruption or effort. When it comes to where you’re taking your calls, customers and clients won’t know the difference, so you shouldn’t have to either. The same excellent call quality is available wherever you find yourself due to the uniquely developed Yay.com VoIP apps.
If during the lockdown period you chose to reduce your business hours, you could have made use of our Time Diaries function to control this change, effectively toggling call routes on or off at particular times of the day. Returning to the office, all you have to do is enable your original time diary to reflect the return to normal business hours.
If you’re a supervisor or manager who has the pleasure of welcoming back members of staff who you had no choice but to furlough, then you’ll find that with a single click you can welcome these users back into the fold. There’s no need to arrange for engineers to come in and reconnect old lines or install new ones. Instead, one of your account administrators can log in and configure these users at will and at no additional cost to you.
Moreover, if you’re returning to work and have found a boom in business waiting for you, you might be looking to capitalize on the influx in business and to expand your workforce. Expanding is just as easy as re-activating.
If you need new phone numbers for your new members of staff, you can purchase these from Yay.com (we have thousands of UK and international numbers to choose from) or use any number you already own with the service. Users can be added to, or subtracted from, your plan at any time and getting them set up with the service is as simple as adding them to the desired hunt groups.
Come On Board
These are just a few of the ways in which a VoIP phone system can massively ease the transition between remote working and returning to the office. If you’ve suffered at the hands of an outdated phone system during the coronavirus pandemic, you’ll be glad to know that switching your service is easy and pain-free. Yay.com is happy to help its customers in any way it can and has been known to offset cancellation fees against your first few monthly payments.
If you’d be interested in breaking free from your current contract and coming on board with a modern, powerful VoIP solution, get in touch with us today.
If you’d like to try out some of our features first hand, you can do so for free with a 14-day trial.
If you’d like to read what our customers have to say about us, you can do so here.