I: Enabling Remote Working during the Current Climate and Monitoring Your Staff
The Perfect Remote Working Environment
The possibility of some sort of quarantine in response to the current situation is becoming more real. Even if a full, government-enforced quarantine does come into effect, many will still be capable of working, but be under strict doctor’s orders to stay home. To lose out on an eager, capable employee in this situation is needless with today’s technology.
Cloud-based collaboration platforms like Google Drive make it possible to collaborate from anywhere. If your business has set up a VPN, then your employees will even be able to access site-specific or restricted documents from anywhere. If you use services such as these, then it makes sense to bring your business’ phone system into line by using a cloud phone system to allow your employees to make business calls from anywhere as well.
Here at Yay.com we offer you the perfect platform upon which to build a business that can persist even if some or all of your staff are forced to work remotely because, when it comes to communication and collaboration, the business phone system features we offer make it a non-requirement that your employees be in the same building.
Softphone Apps can be instantly Rolled out En-Masse to Employees
If you were with Yay.com and a quarantine was enforced tomorrow and you suddenly had no physical access to your employees, you would still have access to the Yay.com dashboard. From here, it is possible to roll out a home office phone system, via the Yay.com desktop or mobile apps, singly or en-masse to all of your employees. If your employees don’t like the commitment of an app on their personal device, they can still use the web app to make and receive calls just the same.
Alternate Caller ID
So your employees have the means to work remotely by making and receiving calls via the Yay.com app, but aren’t they still making calls to clients or partner companies from a personal device?
With the Yay.com apps and our alternative caller ID feature, your employees can present as any of the phone numbers owned by your account that the account administrator makes available to them. By virtue, even a hypothetical, infected employee who usually commutes from Birmingham to London could call out, using their mobile device from Birmingham, and present as your official business landline with a London area code.
In this way, you have complete control over the presentation of your business, no matter where your employees are in the country or, for that matter, the world!
A Powerful Call Routing System
Our platform is powerful and just as capable of pushing all of your business calls out to hundreds of different homes, in hundreds of different locations, as it is of pushing those same calls to a single office building. Navigate to the Yay.com dashboard to configure your call route and call forwarding options from the comfort and safety of your own home to push calls to employee mobile devices in the event that the office phones are unmanned. You can even combine our call routing and time diaries features to temporarily change the way your calls are handled until the resumption of regular business, at which point your standard call route(s) will come back into play without you having to lift a finger.
In part two we will discuss how, with the Yay.com platform, your staff can continue to collaborate effectively and efficiently whilst working remotely.