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Powerful call recording search and archiving rounds out comprehensive call recording

Powerful call recording search and archiving rounds out comprehensive call recording

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1 min read

Quick Summary

Powerful Call Recording search features have now been added free of charge for all customers at Yay.com.

Powerful Call Recording search features have now been added free of charge for all customers at Yay.com. This adds powerful search to the already inclusive 30 free rolling days of history Yay.com already gives it’s customer's.

Providing extensive filtering, the new call recording search provides a vast set of filters to pick out that call recording you desperately need to find. Filters let you search on calls from a number, to a number, or a combination of many numbers inbound or outbound. They also let you filter by whether the call got answered and/or search for internal calls. All of course, combined with date selection filters.

With the ability to selectively apply call recording to call routes and/or individual users, Yay.com’s call recording feature set is entirely comprehensive yet flexible enough to be used for training, compliance or staff monitoring. Playback and download of the actual source file all takes place easily through the customer's browser. How easy is that!

Powerful call recording search and archiving rounds out comprehensive call recording

Article By

Geoff - Senior Analyst Developer at Yay.com

Geoff

Senior Analyst Developer at Yay.com

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service