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Frequently Asked Questions >
Yay.com App Questions >
What are all the ways I can deploy the Yay.com desktop app?
Q.

What are all the ways I can deploy the Yay.com desktop app?

A.

There are many ways to deploy the Yay.com Desktop App.  This article aims to be exhaustive, so please feel free to see what looks easiest for you and follow that method.  For the quickest deployment option, please have a look at this FAQ on basic deployment.  Apologise for the redundant information if you're coming over from that FAQ.

If you intend on using the mobile apps as well, it is best to invite your colleagues via the apps page.  Here you can invite each User using his or her mobile number which will link the user to any app instance going forward.  You also have the option of giving out the company code, but this will change every week.  



Alternatively, you can set up each one of your colleagues to be a member.  If you created the account, you will be a member by default.  You will need a member login to use the in-browser version.

Option 1:  In-Browser Desktop App

 

To begin, navigate to the dashboard, using your member login.  Click the dial pad icon in the top right corner of the screen pictured below.

 

 

On the user selection page, pick your extension.  If you only have one user, skip this step.

 

 

You will now be able to make and take calls from your browser.

 

 

Option 2:  Standalone Desktop App

 

To begin, navigate to the downloads page and select your OS from the screen below.  Note: You will need to scroll down the page a bit.

 

 

Option 2a: Login as a Member

 

Click the Login as a member hyperlink shown below.

 

 

On the following page, you have several options.  You can use the company code which can be found on your apps page, or the same method you use to login to the dashboard: Google SSO, Azure SSO, or username and password.  

 

 

Option 2b: Login with your mobile

 

Enter your mobile number and press next.

 

 

Enter the code that you receive via SMS. If you don't receive a text, please feel free to reach out to our support team for some assistance!

 

 

Option 2c: Login via QR Code

 

If you already have the Yay.com App installed on your phone, you'll want to go to More > Settings > Account > My Devices > Link a Device. Once you've done this, simply scan the QR code on your screen.

  

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!

Yay.com FAQ
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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service