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Frequently Asked Questions >
Yay.com App Questions >
How do I deploy a user to the Yay desktop app from my dashboard?
Q.

How do I deploy a user to the Yay desktop app from my dashboard?

A.

There are many ways to deploy the Yay.com Desktop App.  This article aims to offer the quickest method for deployment.  For an exhaustive list of deployment options, please check out this other FAQ!

 

Step 1: Invite Your Colleagues

If you intend on using the mobile apps as well, it is best to invite your colleagues via the apps page.  Here you can invite each User using his or her mobile number which will link the user to any app instance going forward.  You also have the option of giving out the company code, but this will change every week.  

 

 

Step 2:  Download the Desktop App

To begin, navigate to the downloads page and select your OS from the screen below.  Note: You will need to scroll down the page a bit.

 

 

Step 3a: Login with Your Mobile

Skip to Step 3b if the user already has the Yay.com mobile app installed. 

Enter your mobile number and press next.

 

 

Step 3b: Login via QR Code

If you already have the Yay.com App installed on your phone, you'll want to go to More > Settings > Account > My Devices > Link a Device > Scan Desktop QR Code and scan the QR code on your screen.

 

 

Step 4: Verify Your Number

Enter the code that you receive via SMS. If you don't receive a text, please feel free to reach out to our support team for some assistance!

 

This user will now be ready to take and make calls!

 

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!

Yay.com FAQ
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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service