Changing your outgoing caller ID is super easy on Yay.com!

You can set the caller ID on a per-user basis, which means each SIP user could have a different caller ID, or they could all have the same caller ID.

How to change a user's caller ID in your Yay.com Dashboard

To change a SIP user's outgoing caller ID, you need to head to your Dashboard > Users and click the pencil icon next to the user whose caller ID you wish to change.

You can then pick the caller ID under “Number to Present” and save it:

How to change a user's caller ID in the Yay.com Mobile App

If you are using the Yay.com Mobile App, you can change your caller ID by opening the App, going to More > Settings > Calls > Caller ID. Here you can pick from any of the Yay.com numbers that have been enabled as a caller ID for your user.

How to change a user's caller ID in the Yay.com Desktop App

If you are using the Yay.com Desktop App, you can change your caller ID by opening the App and then pick a number from the drop-down next to "Caller ID", as per the image below. Here you can pick from any of the Yay.com numbers that have been enabled as a caller ID for your user.

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!