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New customer? Start here
Changing your outgoing caller ID is super easy on Yay.com!
You can set the caller ID on a per-user basis, which means each SIP user could have a different caller ID each, or they could all have the same caller ID.
To change a SIP user's outgoing caller ID, you need to head to your dashboard > users and click the pencil icon next to the user whose caller ID you wish to change.
You can then pick the caller ID under “Number to Present” and save:
If you are using the Yay.com Mobile App, you can change your caller ID by opening the App, going to Settings (cog icon) > Caller ID. Here you can pick from any of the Yay.com numbers that have been enabled as a caller ID for your user.
If you are using the Yay.com Desktop App, you can change your caller ID by opening the App and pick a number from the drop-down next to "Caller ID", as per the image below. Here you can pick from any of the Yay.com numbers that have been enabled as a caller ID for your user.
Join one of our twice weekly webinars for a guided tour of our business phone system and features.
