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New customer? Start here
Changing your outgoing caller ID is super easy on Yay.com!
You can set the caller ID on a per-user basis, which means each SIP user could have a different caller ID each, or they could all have the same caller ID.
To change a SIP user's outgoing caller ID, you need to head to your Dashboard > Users and click the pencil icon next to the user whose caller ID you wish to change.
You can then pick the caller ID under “Number to Present” and save:
If you are using the Yay.com Mobile App, you can change your caller ID by opening the App, going to Settings (cog icon) > Caller ID. Here you can pick from any of the Yay.com numbers that have been enabled as a caller ID for your user.
If you are using the Yay.com Desktop App, you can change your caller ID by opening the App and pick a number from the drop-down next to "Caller ID", as per the image below. Here you can pick from any of the Yay.com numbers that have been enabled as a caller ID for your user.
If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!
Join one of our twice weekly webinars for a guided tour of our business phone system and features.
