Our Call Feedback feature provides you with the option to add details and rate your call quality through a quick and simple pop up form. This feature can be turned on, per user, through your personal dashboard. At the end of a call, the feedback form will pop up, prompting you to theme the call with tags, select the mood and add notes.
This is an invaluable feature for monitoring common post-call feedback, assessing the mood of calls and adding internal notes.
Furthermore, you can integrate this call feedback form with your CRM software such as Intercom or Copper. Recording call details and analysing your calls has never been so simple.