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Frequently Asked Questions >
Yay.com App Questions >
How do I 'deploy' a User to the Yay.com Mobile App from my Dashboard?
Q.

How do I 'deploy' a User to the Yay.com Mobile App from my Dashboard?

A.

Getting a user up and running with the mobile app is a quick, simple process and you can be making calls in order a minute

 

Inviting the user

You can invite the user to the mobile app from your dashboard by going to Voice > Apps. Once here you just need to enter the mobile number for the user next to the extension you wish to set them up with. Then it is just a case of clicking the checkbox to the left of the number and clicking 'Invite Selected' which will send an SMS invite to the user.

 

 

 

Setting it up on your mobile phone 

As mentioned, when deploying from the dashboard, the user will receive an SMS invite to set up the mobile app. To get it up and running they just need to click the link on that invite message and use that to download the mobile app. Once it has been downloaded it is just a case of following the onscreen instructions through to setup. Once the app is set up it will open to a dial pad and you can begin making calls straight away!

 

 

 

If you find you're having issues inviting the users get in touch with our support team

 

Also if you are looking to get set up with the desktop app for Mac, Windows or Linux you can find a guide on setting this up here.

 

Yay.com FAQ
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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service