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Frequently Asked Questions >
Yay.com App Questions >
How do I deploy a user to the Yay.com mobile app from my dashboard?
Q.

How do I deploy a user to the Yay.com mobile app from my dashboard?

A.

Getting a user up and running with the mobile app is a quick, simple process and you can be making calls in order a minute

 

Inviting the user

 

1. Head over to the apps page (Dashboard -> Voice -> Apps)

 

 

 

2. Enter the users' mobile number, as shown below and click the blue invite button! (This will send an SMS to the mobile number, with links to download the mobile app)

 

 

 

Downloading the app

 

As mentioned, when the user is invited, they'll receive a link to a page with some links to download our apps. 

 

The download links are as follows:

iOS - https://apps.apple.com/gb/app/yay-com/id1413192435

Android - https://play.google.com/store/apps/details?id=com.yay.android_app

 

 

Setting it up on the mobile phone 

 

1. Once you've got the app downloaded and open, enter the mobile number that you invited earlier and hit 'Confirm Number'!

 

2. You'll now get an SMS with a verification code, enter this in the fields shown. 

 

 

If you find you're having issues inviting the users get in touch with our support team

 

Also if you are looking to get set up with the desktop app for Mac, Windows or Linux you can find a guide on setting this up here.

 

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!

Yay.com FAQ
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