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From the dial pad screen on your app, click on the Settings button, top right-hand corner of the screen.
Scroll to the bottom of the settings page and tap Reset App
A prompt will appear to confirm the reset, tap on Reset.
Alternatively, you can also click on “Deactivate” next to your user in your Yay.com account here: https://www.yay.com/account/voip/apps/
Once the app has been successfully reset you can deploy the app, with a different SIP user, from scratch, following This Guide!