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Frequently Asked Questions >
Reseller Questions >
Do I take care of the tech support to my customers or do you do it for me?
Q.

Do I take care of the tech support to my customers or do you do it for me?

A.

We are happy to offer maximum support to our resellers with any questions they might have when dealing with their customer enquiries. However, at present, we are unable to offer support directly to customers of resellers.

Please note, that if you are using our Store solution rather than the API solution, automated email comms for transactions, such as purchase and renewal notifications are also handled by us.

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929!

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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service