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Codecs (audio compressors) are used on VoIP hardware phones and softphones to squeeze more audio into your data connection. Support for codecs varies between hardware and softphone manufacturers so you can't always be certain what phone will have what support.
However, codecs automatically "negotiate" when you make a phone call and in most phones, you can define your codec priorities. So in a VoIP to VoIP call if the other party is using say GSM and you're using G.711, you will negotiate between you by working down the priorities to the best codec available for you both to have the best quality call you can. Yay.com currently support the follow codecs as standard. In most devices you set an order of priority for codecs and we recommend the order below.
12 September 2017
We've compiled some tips to ensure your video conferences and calls are a success. Check out our advice for better virtual meetings in the office or home.
4 September 2017
In this blog post, we'll discuss how to create and segregate customers on your account using our comprehensive VoIP Reseller API.
24 August 2017
Use your hosted VoIP phone system to professionally handle incoming calls when you are away from the office during holiday times.