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Codecs (audio compressors) are used on VoIP hardware phones and softphones to squeeze more audio into your data connection. Support for codecs varies between hardware and softphone manufacturers so you can't always be certain what phone will have what support.
However, codecs automatically "negotiate" when you make a phone call and in most phones, you can define your codec priorities. So in a VoIP to VoIP call if the other party is using say GSM and you're using G.711, you will negotiate between you by working down the priorities to the best codec available for you both to have the best quality call you can. We currently support the following codecs as standard. In most devices you set an order of priority for codecs and we recommend the order below.
13 February 2019
Easily reduce call abandonment rates and control the flow of calls to your team when you use call queuing with our cloud-based VoIP phone system.
16 January 2019
Introducing BYOD or Bring Your Own Device to your business can help enhance your business and bring increased flexibility and satisfaction to your workforce.
13 September 2018
Connect your VoIP phones to your network even without a nearby network router. Powerline Adapters are an ingenious solution to extending your WiFi networks. Find out more.