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New customer? Start here
Our click to dial browser extension automatically detects phone numbers on webpages and converts them into clickable links, allowing quick and easy one-click dialling; Clicking on a number will ring your user and picking up the call will then start the outbound call.
If you are an Enterprise or Flying High user you can download the Click to Dial Firefox extension or if you head to Firefox settings > Add-Ons > Search 'Yay.com' > Add to Firefox!
Click on your new Yay.com Click to Dial Extension in Firefox and login to your Yay.com account.
Allow the app to have all permissions on the browser.
Select your User from the list - this is the user that will ring when you click on a number.
Start making calls using Click to Dial!
If you have been invited to use the Yay.com Desktop App, you can use the same login to active your click to dial Firefox extension, instead of the account holder's login! This means if you are the Yay.com account holder you do not need to share your Yay.com login with any colleagues.
For easy integration with Yay's desktop application, you can also enable "Automatically Connect Click-to-Dial Calls", so any click to dial initiated will instantly make the outbound call from the app.
To use the Click to Dial feature with Firefox, you'll need the Flying High or Enterprise plan - if you're not already on this plan, you can upgrade here: yay.com/account/member/plans/
If you need any further help today, please don't hesitate to contact our friendly support team!
Join one of our twice weekly webinars for a guided tour of our business phone system and features.
