How can I enable call recording on the Yay apps?

You can enable call recording for your user in the dashboard (See our call Recording FAQ) or you can enable it on the Yay.com apps!

Mobile app

On the app you just need to go to "More" in the bottom right and then "Settings" and then enter the "Calls" section where you will find the "Record Calls" setting.

**Please note this will turn on call recording for the user, which means any other devices registered to this user will also have call recording enabled!**

Step 1

Step 2

Step 3

Desktop app

1. Click Settings in the bottom-left corner.

2. Click Calls.

3. Click Outbound Calls.

4. Toggle Record Call to enable call recording.