To disable Ghost calls on an Obihai IP phone, you will need to access the Web User Interface, by typing its IP address into your browser. Make sure your computer is on the same network as the phone!

The default login for the user interface is:

Username: admin

Password: admin

Once you are online, navigate to Voice Services > SP ’X’ Service.

From here, you’ll need to change X_InboundCallRoute to:

{(?|@|@@|@@@|@@@@|@@@@@|@@@@@@):},{ph}

You will also need to change the X_UserAgentPort to a number other than 5060.

You can see a list of possible ports here, to check they don’t conflict with other services on your network.

Change the following settings to disable Ghost Calls

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!