Did you know that Yay.com has its own dedicated Softphone apps for you to use? You can download them from our apps page, or if you already have an account with us you can invite your Users to the apps via your online Dashboard.

Our apps use our proprietary tech underneath to maintain crystal clear audio quality in the toughest conditions, while still keeping battery and mobile data usage low. Our apps are free to use and download across all our plans.

To setup your VoIP account on Zoiper you will need your SIP User details: <your_SIP_username>, <your_password> and host: talk.yay.com.

This information can be found on your dashboard under Users.

Step 1
Once you have installed Zoiper, you can open it by navigating to ‘Applications’.
Step 2
Zoiper will ask you about your PRO licence, but you can continue by clicking the button at the bottom!
Step 3
Next, you'll need to enter your Username and Password. These will be your SIP User details, noted in your Dashboard.
Step 4
Enter ‘talk.yay.com’ as the hostname
Step 5
Enter your SIP Username again into the Authentication User field, and leave the ‘Outbound Proxy’ field blank.
Step 6
If you have entered your details correctly, Zoiper will register and you can begin making and receiving calls!

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!

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