Did you know that Yay has our own branded Softphone apps for you to use? You can download from this page, and if you already have an account with us you can send invites to your users from the Apps page.

The Yay apps use our proprietary tech underneath to decrease battery and mobile data usage, as well as maintain crystal clear audio quality on the toughest networks. They are also free to use and download across all our plans!

In order to get the Bria Mobile softphone app working on your Apple device, download the app from your App Store.

Your SIP server will always be talk.yay.com. Your SIP User ID and Password can both be found in your Yay.com account by navigating into Users.

Step 1
When you open the app for the first time you will need to allow push notifications on your device, as well as microphone access. This is so that you will be able to take calls when not using the app.
Step 2
In the ‘Select Provider’ screen, you will need to select VoIP (SIP) - Calling under 'User-Defined Generic Accounts'.
Step 3
Here you can enter your SIP User details.
Step 4
You’ll need to add your SIP Username in here as well! To enable the app to run in the background, you will also need to enable TCP in the SIP Transport section.
Step 5
To make sure the app uses Mobile Data as well as Wifi, you’ll need to keep Disable Mobile Data and Disable VoIP Calls disabled.
Step 6
When you have entered your details successfully, your device will register once you hit the ‘Enable’ button!

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!