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A SIP user is essentially a set of credentials that allow you to bring your hardware or softphone to life. Each person (or "seat") in your company needs its own SIP User details and you can set these up easily in your Dashboard. Do watch the short video for more information!
View this video to find out what a SIP User is and how they are integral to your VoIP service and to getting your VoIP desk phone or softphone operational.