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Q.

What are your number deletion rules?

A.

If your account is active & paid according to your monthly renewal plan, your numbers will remain yours to use as you wish through your Yay.com account.

Numbers will go back into stock & become available for other customers to purchase as per the following guidelines:

Trial Account Numbers - These numbers will go back into stock following the end of the trial expiry lifecycle (30 days after the last day of trial).

Regular/Standard Numbers - These numbers go back into stock 120 days after your paid subscription ends.

Memorable/Premium Numbers - These numbers will go back into stock 30 days after your paid subscription ends.

If you have any questions at all regarding our Number Deletion Policy, please don't hesitate to contact us!

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