Error Sorry

Cart Total

$0.00

  • Your shopping cart is empty

Checkout

Delete everything ?

Search FAQs

Frequently Asked Questions >
Routing Questions >
Can I swap my call routes on the go?
Q.

Can I swap my call routes on the go?

A.

Yes you can! To do this:

  • Go to Short Codes and click Add short codes!
  • Select which short code option (from *10 to *99) you would like to have this under and then select 'Change the active call route on a number' under the 'Command' drop down menu!
  • You then select which number and which routes you would like the short code to affect.
  • Once you have done that, repeat Step 1, making another short code to turn the route back to it's previous state!

As seen above, you'll see that *24 and *25 have been selected for exactly this! You will have something similar with the short codes set to your own ones!

Yay.com FAQ
Join our free live phone system webinar

New to Cloud Telephony?

Join one of our free live webinars!

Join one of our twice weekly webinars for a guided tour of our business phone system and features.

Find Out More
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
Yay.com Business Phone Systems on YouTube Yay.com Business Phone Systems on Twitter Yay.com Business Phone Systems on Facebook Yay.com Business Phone Systems on LinkedIn
About Yay! Terms & Conditions Privacy Policy
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service