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Frequently Asked Questions >
Routing Questions >
Can I swap my call routes on the go?
Q.

Can I swap my call routes on the go?

A.

Yes you can! To do this:

  • Go to Short Codes and click Add short codes!
  • Select which short code option (from *10 to *99) you would like to have this under and then select 'Change the active call route on a number' under the 'Command' drop down menu!
  • You then select which number and which routes you would like the short code to affect.
  • Once you have done that, repeat Step 1, making another short code to turn the route back to its previous state!

 

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!

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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service