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All Features

Call Handling

Time Of Day Routing

Time Of Day Routing

Extensive Time Diary routing features allow you to route calls based on the time of day and day of the week.

  • Extensive time of day call handling for day of the week and time of day.
  • Direct incoming calls to the extensions, groups, call routes phone numbers and destinations you want them to go to, in and out of business hours.
  • Employ customised time of day routing for out-of-the-ordinary times when your business needs to close, such as public holidays or snow days.

Create time of day routing schedules that correspond to your business hours and ensure your calls are handled elegantly whatever hour or day it is. Combine this Time Diary feature with call forwarding to direct callers to voicemail mailboxes, custom audio messaging, or for businesses that don't want to miss a lead, you can even forward out of hours calls to your own mobile phone. This highly adaptable business call management feature lets organisations plan in advance for events like public holidays or annual leave without appearing any less professional. Start using our Time Diary features today.

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