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Keep your customers and clients happy with our advanced call queuing VoIP phone system feature.Back
Ensure you keep your customers and callers on the line with advanced call queuing features. Call queuing places your customers in an ordered queue making it easier for employees to manage calls when volumes might be higher than expected. This call queuing feature also helps manage caller expectations when phoning your business, with regular voice prompts notifying them of their position in the queue and custom on-hold music playlists. Once agents are free, calls are distributed to the available agent in the order they first called your company. Ensure you never miss a call again while still dealing with your customers efficiently and politely. To benefit from this business feature, move up to a Pro Account today.
This Enterprise VoIP feature is available to PRO Accounts for: