Out of Hours

Out of Hours Diaries are used to modify routing based on the time of day

• GET/voip/out-of-hours

  Gets a list of all of the active Out of Hours diaries on an account

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  Request Details

  Response Details

  Request Details

  This command has no URL/Query String parameters

  Response Details

  200 Response

  {
      "result" : [
          {
              "created_on" : "2021-09-27",
              "elements" : [
                  {}
              ],
              "exceptions" : [
                  {}
              ],
              "name" : "Pete's Work Schedule",
              "timezone" : "Europe/London",
              "updated_on" : "2021-09-27",
              "uuid" : "31347d42-00bd-44a5-9b5c-20dc4197a2f6"
          }
      ],
      "status_code" : 200,
      "status_message" : "OK"
  }

• GET/voip/out-of-hours/{uuid}

  Gets the details for a specific Out of Hours diary on an account

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  Request Details

  Response Details

  Request Details

  URL and Query String Parameters

  • Name

  • Type

  • Required

  • • uuid

    • String

    • True

    The UUID of the Out of Hours diary to be queried

  Response Details

  200 Response

  {
      "result" : {
          "created_on" : "2021-09-27",
          "elements" : [
              {}
          ],
          "exceptions" : [
              {}
          ],
          "name" : "Pete's Work Schedule",
          "timezone" : "Europe/London",
          "updated_on" : "2021-09-27",
          "uuid" : "31347d42-00bd-44a5-9b5c-20dc4197a2f6"
      },
      "status_code" : 200,
      "status_message" : "OK"
  }

  404 Response

  {
      "result" : {},
      "status_code" : 404,
      "status_message" : "Not Found"
  }

• POST/voip/out-of-hours

  Creates a new Out of Hours diary

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  Request Details

  Response Details

  Request Details

  This command has no URL/Query String parameters

  POST body

  • Name

  • Type

  • Required

  • • elements

    • Array of TimeDiaryElement

    • True

    The list of diary elements

  • • exceptions

    • Array of TimeDiaryException

    • True

    The list of exception times which override the diary elements

  • • name

    • String

    • True

    The name of this Time Diary

  • • timezone

    • String

    • True

    The tz database name of the timezone to use for this diary, (see https://en.wikipedia.org/wiki/List_of_tz_database_time_zones)

  TimeDiaryElement

  TimeDiaryException

  JSON all-fields example:

  {
      "elements" : [
          {}
      ],
      "exceptions" : [
          {}
      ],
      "name" : "Pete's Work Schedule",
      "timezone" : "Europe/London"
  }

  Response Details

  201 Response

  {
      "result" : {
          "created_on" : "2021-09-27",
          "elements" : [
              {}
          ],
          "exceptions" : [
              {}
          ],
          "name" : "Pete's Work Schedule",
          "timezone" : "Europe/London",
          "uuid" : "31347d42-00bd-44a5-9b5c-20dc4197a2f6"
      },
      "status_code" : 201,
      "status_message" : "Created"
  }

  400 Response

  {
      "result" : {},
      "status_code" : 400,
      "status_message" : "Bad Request"
  }

  404 Response

  {
      "result" : {},
      "status_code" : 404,
      "status_message" : "Not Found"
  }

• PUT/voip/out-of-hours/{uuid}

  Updates the specified Out of Hours diary

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  Request Details

  Response Details

  Request Details

  URL and Query String Parameters

  • Name

  • Type

  • Required

  • • uuid

    • String

    • True

    The UUID of the Out of Hours diary to be updated

  PUT body

  • Name

  • Type

  • Required

  • • elements

    • Array of TimeDiaryElement

    • True

    The list of diary elements

  • • exceptions

    • Array of TimeDiaryException

    • True

    The list of exception times which override the diary elements

  • • name

    • String

    • True

    The name of this Time Diary

  • • timezone

    • String

    • True

    The tz database name of the timezone to use for this diary, (see https://en.wikipedia.org/wiki/List_of_tz_database_time_zones)

  TimeDiaryElement

  TimeDiaryException

  JSON all-fields example:

  {
      "elements" : [
          {}
      ],
      "exceptions" : [
          {}
      ],
      "name" : "Pete's Work Schedule",
      "timezone" : "Europe/London"
  }

  Response Details

  201 Response

  {
      "result" : {
          "created_on" : "2021-09-27",
          "elements" : [
              {}
          ],
          "exceptions" : [
              {}
          ],
          "name" : "Pete's Work Schedule",
          "timezone" : "Europe/London",
          "updated_on" : "2021-09-27",
          "uuid" : "31347d42-00bd-44a5-9b5c-20dc4197a2f6"
      },
      "status_code" : 201,
      "status_message" : "Created"
  }

  400 Response

  {
      "result" : {},
      "status_code" : 400,
      "status_message" : "Bad Request"
  }

  404 Response

  {
      "result" : {},
      "status_code" : 404,
      "status_message" : "Not Found"
  }

• DELETE/voip/out-of-hours/{uuid}

  Deletes the specified Out of Hours diary

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  Request Details

  Response Details

  Request Details

  URL and Query String Parameters

  • Name

  • Type

  • Required

  • • uuid

    • String

    • True

    The UUID of the Out of Hours diary to be deleted

  Response Details

  204 Response

  {
      "result" : {},
      "status_code" : 204,
      "status_message" : "No Content"
  }

  404 Response

  {
      "result" : {},
      "status_code" : 404,
      "status_message" : "Not Found"
  }