Phone Call History

Commands to get the history of calls made on an account

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Chargeable *

* You will be charged every time this command is run.

GET/voip/call?start={start}&end={end}&call_type={call_type}&answered={answered}&recording={recording}&limit={limit}&page={page}&include_cdr={include_cdr}&include_count={include_count}&include_legs={include_legs}

Gets a paged history of calls made on an account
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Request Details

Response Details
Request Details

URL and Query String Parameters
- Name
- Type
- Required
- start
  
  Date
  
  True
  
  The start of the date range to search on, e.g. 2015-01-31T9:00:00
- end
  
  Date
  
  True
  
  The end of the date range to search on, e.g. 2015-01-3T17:00:00
- call_type
  
  String
  
  False
  
  Filter on the call type ('inbound', 'outbound', or 'internal')
- answered
  
  Boolean
  
  False
  
  Filter on whether or not the call was answered
- recording
  
  Boolean
  
  False
  
  Filter on whether or not the call has a recording
- limit
  
  String
  
  False
  
  How many results to return per page: default 10
- page
  
  String
  
  False
  
  Which page of results to return: default 1
- include_cdr
  
  String
  
  False
  
  Indicates if the call records should be returned with the response, valid values are 'yes' and 'no',' default is 'yes'
- include_count
  
  String
  
  False
  
  Indicates if the total number of calls should be returned, valid values are 'yes' and 'no', default is 'yes'
- include_legs
  
  String
  
  False
  
  Should the call history include a breakdown of each leg of a call (e.g. when they are transferred between users), valid values are 'yes' and 'no', default is 'no'
Response Details

200 Response
```
{
    "result" : [
        {
            "answered" : true,
            "call_duration" : 152,
            "call_start_time" : 1448457130,
            "call_type" : "OUTBOUND",
            "child_uuid" : "360f1ead-3264-4f03-8c7a-1079aab59568",
            "created_on" : "2020-07-11",
            "has_recording" : true,
            "next_leg" : {},
            "parent_uuid" : "eedf0ea9-94f2-4370-9712-f9c4d0f7035c",
            "status" : "COMPLETE",
            "uuid" : "40c6614b-8c5d-48a0-ab6d-cdc4d47f914d"
        }
    ],
    "status_code" : 200,
    "status_message" : "OK"
}
```
GET/voip/call?start={start}&end={end}&call_type={call_type}&answered={answered}&recording={recording}&limit={limit}&page={page}

Gets a paged history of calls made on an account
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Request Details

Response Details
Request Details

URL and Query String Parameters
- Name
- Type
- Required
- start
  
  Date
  
  True
  
  The start of the date range to search on, e.g. 2015-01-31T09:00:00
- end
  
  Date
  
  True
  
  The end of the date range to search on, e.g. 2015-01-3T17:00:00
- call_type
  
  String
  
  False
  
  Filter on the call type ('inbound', 'outbound', or 'internal')
- answered
  
  Boolean
  
  False
  
  Filter on whether or not the call was answered
- recording
  
  Boolean
  
  False
  
  Filter on whether or not the call has a recording
- limit
  
  String
  
  False
  
  How many results to return per page: default 10
- page
  
  String
  
  False
  
  Which page of results to return: default 1
- include_cdr
  
  String
  
  False
  
  Indicates if the call records should be returned with the response, valid values are 'yes' and 'no', default 'yes'
- include_count
  
  String
  
  False
  
  Indicates if the total number of calls should be returned, valid values are 'yes' and 'no', default 'yes'
- include_legs
  
  String
  
  False
  
  Should the call history include a breakdown of calls when they are transferred between users, valid values are 'yes' and 'no', default 'no'
Response Details

200 Response
```
{
    "result" : [
        {
            "answered" : true,
            "call_duration" : 152,
            "call_start_time" : 1448457130,
            "call_type" : "OUTBOUND",
            "child_uuid" : "360f1ead-3264-4f03-8c7a-1079aab59568",
            "created_on" : "2020-07-11",
            "has_recording" : true,
            "next_leg" : {},
            "parent_uuid" : "eedf0ea9-94f2-4370-9712-f9c4d0f7035c",
            "status" : "COMPLETE",
            "uuid" : "40c6614b-8c5d-48a0-ab6d-cdc4d47f914d"
        }
    ],
    "status_code" : 200,
    "status_message" : "OK"
}
```

GET/voip/call/{uuid}

Gets the details of a specific call

Request Details

Response Details

Request Details

URL and Query String Parameters

Name
Type
Required

- uuid
- String
- True
The UUID of the Call to be queried

Response Details

200 Response

{
    "result" : {
        "answered" : true,
        "call_duration" : 152,
        "call_start_time" : 1448457130,
        "call_type" : "OUTBOUND",
        "child_uuid" : "360f1ead-3264-4f03-8c7a-1079aab59568",
        "created_on" : "2020-07-11",
        "has_recording" : true,
        "next_leg" : {},
        "parent_uuid" : "eedf0ea9-94f2-4370-9712-f9c4d0f7035c",
        "status" : "COMPLETE",
        "uuid" : "40c6614b-8c5d-48a0-ab6d-cdc4d47f914d"
    },
    "status_code" : 200,
    "status_message" : "OK"
}

404 Response

{
    "result" : {},
    "status_code" : 404,
    "status_message" : "Not Found"
}

GET/voip/call/{uuid}/audio

Generates a temporary URL to the call recording audio
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Request Details

Response Details
Request Details

URL and Query String Parameters
- Name
- Type
- Required
- uuid
  
  String
  
  True
  
  The UUID of the Call to get the recording URL for
Response Details

200 Response
```
{
    "result" : {
        "recording" : "http://recordings.yay.com/40c6614b-8c5d-48a0-ab6d-cdc4d47f914d"
    },
    "status_code" : 200,
    "status_message" : "OK"
}
```
404 Response
```
{
    "result" : {},
    "status_code" : 404,
    "status_message" : "Not Found"
}
```