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Frequently Asked Questions

We have compiled a list of FAQs to help not only our new customers setup their services, but also for our current customers who are looking to configure some of our more complex features. Use the search box below to find answers to any questions or problems you might have.

If you are unable to find an answer to your query, please call us on: 0330 122 6000


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How do I set up Grandstream Wave for Android?

To setup your VoIP account on Grandstream Wave you will need your SIP User <your_SIP_username>, <your_password> and host talk.yay.com.

This information can be found in your dashboard under Users

After installing Grandstream Wave, follow the steps below to configure your VoIP account and begin making and receiving calls.

  • Step 1

  • Step 2

  • Step 3

  • Step 4

  • Step 5

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