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All Features

Call Handling

Dial By Extension

Dial By Extension

Allow your callers to get straight through to the extension they want with Dial By Extension.

  • Create extensions for single users or groups and departments.
  • Give your callers the option to dial straight through to the user or extension that they need.
  • Choose what happens when extensions are busy or unavailable.

Our cloud phone system enables your callers to directly reach the person or department they want if they know the correct extension number. With Dial By Extension features, callers just need phone your main number and dial the user extension they need. With the option to create extensions for both single users and groups, it’s possible to create a smooth and efficient experience for all your callers. Assign audio prompts for those calling, set the calling tone the caller hears and even set ring durations if the extension is busy or not available. It’s all possible with this Dial By Extension feature.

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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service