Yay.com loading

Loading

Error Sorry

0

Shopping Basket

Basket Total

$0.00

incVAT

Delete everything from your basket?

Go to Checkout

New to VoIP? Join one of our live webinars!

Join one of our twice weekly webinars for a guided tour of our VoIP Phone System and features

Yay.com VoIP Phone System Webinars Find Out More

How do I set up a Wallboard?

To set up a call queue, you will first need access to the feature which is included as part of the “Enterprise” plan - if you are not already on this plan, you can upgrade here: yay.com/account/member/plans/
 
Wallboards are used to monitor all queues on a specified call route. You can also specify the time period (hour, day, week, month, quarter, year) and the time lapse (calendar or rolling) for your stats, too:
 
Settings
 
You can then pick which type of wallboard you would like - each shows different data:
 
  • User Statistics

  • Complete Call Statistics

  • Call Totals and Averages

  • Call History

  • Calls and Users

  • Simplified Calls and Users

Once you have picked the settings you'd like, you can create a URL to access your wallboard and save. Please note, you will need to be logged into your Yay.com account in order to access your wallboard!
 
 
Back to FAQ
Yay.com FAQ

Search for

ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service