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In order to factory reset a Polycom handset via the phone interface, go through the following steps below:
Wait for the phone to reboot. Once done, the device will be reset back to factory settings.
If you don't know the phone's password, then you can use the MAC address, by following the steps below:
If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!