Your shopping cart is empty
If you unsure what ghost calls are, you can read more about it here: Ghost Calls
Please note that this FAQ is only applicable for Yealinks that do not have the setting "Accept SIP trust server only" - more info.
In order to disable ghost calls on a Yealink W52P, the local configuration file on the Yealink needs to be changed. To download your local configuration in order to make the changes needed, you'll first need to log into the configuration ulitity. You can do this by using a IP network scanner like the Advanced IP scanner for Windows, or LanScan for Mac. Alternatively, you can find the IP address for your W52P by:
While on the home screen, press OK
Select 'Status' (the icon with a blue circle and the letter "i" in the middle) and press 'Ok'
Select 'Base' and press 'Ok'
The phone will then show the IP address
The default username is 'admin' and the default password is also 'admin' (minus the quotation marks). Once you have logged into your Yealink, go to the Phone tab and then click Configuration in the left-hand column. Under Local Configuration, click Export and save the generated file somewhere sensible.
Open the file with a text editor and you'll see something like this:
Append (or add) the following text and save the file:
Save the file and back in the web interface, under Local Configuration, browse to the new config file that you’ve saved and select import.
Reboot the base station.
16 January 2019
Introducing BYOD or Bring Your Own Device to your business can help enhance your business and bring increased flexibility and satisfaction to your workforce.
6 October 2017
Discover the uses and benefits of using Power over Ethernet (PoE) in your Hosted VoIP network and beyond.
28 July 2017
Check out our guide to choosing the right VoIP phones for your business for a lowdown of the important factors to consider when investing in VoIP phones.