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In order to factory reset a Snom 360 or 370 via the phone interface, go through the following steps below:
Since firmware version 22.214.171.124 on the Snom 3xx Series it has also been possible to reset the phone using the key pad by pressing the following key sequence:
* Volume Up * Volume Down #
If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!