Need handsets or headsets for your business?
We stock a wide range of hardware to make accessing your VoIP service even easier.
In order to configure a Cisco SPA303 IP phone, you will first need to determine what the IP address for the phone is, so that you can access it from a web browser. You can do this in one of two ways.
From Home view, Select Settings > Network and use the arrow keys to navigate to your phone’s IP address.
Once you have determined your IP Address, open a new browser window and place this IP into your browser and you will get the Cisco SPA303 configuration utility.
Your default login for this (if needed) will be the username of ‘admin’ and the password of ‘admin’ (without the quotation marks). You can be either select the basic or admin interface but in this case we are using the basic option in the top right. Navigate to Voice > EXT 1. In this case, we are using ‘Extension 1’ (or Ext 1 as seen in the picture) as an example and then you will get the page below appear:
On your yay.com account, navigate to ‘My Dashboard’ > My VoIP> Users. You will find your SIP username and SIP password. The domain will always be talk.yay.com. Just enter the details according to the picture above and you will be good to go! Also as seen in the picture, make sure your codecs are also set to the picture to ensure you receive our crystal clear call quality!
NOTE: While the Auth ID field does NOT need to be filled in - but if you do want to, it'll be your SIP User ID - to configure the Cisco, if you do enter it, make sure you change the 'Use Auth ID' request box to 'YES'
16 February 2017
Find out what ringback tones do and how they're made by your VoIP provider for your phone system.
26 January 2017
Find out about VoIP phones and how, when combined with a VoIP provider, they can help lower your business call costs
19 June 2017
Find out why eye-watering installation times and the need for multiple physical phone lines is a thing of the past with a hosted VoIP service.