VoIP Phones

How do I set up a Cisco 8861 phone?

You'll have to update your Cisco to the latest firmware first - which is done via downloading the firmware from a TFTP server. Without the latest firmware, these options won't appear!

To set up your VoIP account on your phone you will need your SIP User <your_SIP_username>, <your_password> and host talk.yay.com.

This information can be found in your dashboard under Users

When you log into your Cisco IP's address, you'll need to make sure you are logged in as an administrator on the web page and select basic settings, as seen in the screenshot below:


If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!

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