If you have a older version of a Technicolor (TG582n or TG589vn v3) or a Thomson Gateway router then please click here

To turn off SIP ALG in the Technicolor TG588v V2, follow these simple steps:

You’ll need to enter a special address in order to access the SIP ALG options on your Technicolor TG588v V2, You enter the router’s IP address (default is usually 192.168.1.1) and then at the end of the address enter /?debug=1 Make sure to log in as Administrator, with the default credentials being:

Username: admin

Password: admin

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Step 4

SIP ALG has now been successfully disabled on your router!

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!