Loading

Error Sorry

Cart Total

$0.00

  • Your shopping cart is empty

Checkout

Delete everything ?

Frequently Asked Questions >
VoIP Call Questions >
Can I personalise my caller ID on a call by call basis?
Q.

Can I personalise my caller ID on a call by call basis?

A.

Yes, you can! You can set up a default Caller ID for each user in your dashboard at Dashboard > Voice > Users .

However, you can also elect to present a different Caller ID for each call you make by creating a short code. This is a code that you type into your phone before dialling the number you wish to reach. So for example, if you had a short code of *22 to present the number you would dial *22 and then your number - e.g. *220330 122 6000

To configure these shortcodes, simply visit Dashboard > Voice > Config > Short Codes and set up as many as you would like.

Note that some hardware "reserves" certain shortcodes for use on their specific hardware, so if your chosen shortcode doesn't work the first time, just pick another short code number or log in to the management interface of your phone and in most cases, you can disable what is often referred to as "Local Call Features". You can view more about this on Grandstream devices here.

 

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!

Yay.com FAQ
Join our free live phone system webinar

New to Cloud Telephony?

Join one of our free live webinars!

Join one of our twice weekly webinars for a guided tour of our business phone system and features.

Find Out More
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service