VoIP Calls

How can I change my caller ID on the Yay apps?


Changing your caller ID on the Yay.com app is nice and simple, it’s all done on the settings page!


To access the settings menu, simply click on more in the bottom right and then settings, under the settings you are looking for the "Calls" section.


The 'My Caller ID' option allows you to select which number the person you are calling will see, you can select this option and choose from one of the caller IDs you may have on the account! The number nickname is also shown alongside.


Just below the 'My Caller ID' option, you can see an option called 'Show my Caller ID' - if this is disabled, your calls will appear as Anonymous instead! When enabled your calls will show as the Caller ID selected next to it.


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If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!

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