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Frequently Asked Questions >
Softphone Questions >
How do I set up the Zoiper Lite softphone app for Android?
Q.

How do I set up the Zoiper Lite softphone app for Android?

A.

Did you know that Yay has our own branded Softphone apps for you to use? You can download from this page, and if you already have an account with us you can send invites to your users from the Apps page.

The Yay apps use our proprietary tech underneath to decrease battery and mobile data usage, as well as maintain crystal clear audio quality on the toughest networks. They are also free to use and download across all our plans!

 

To setup your VoIP account on Zoiper you will need your SIP User <your_SIP_username>, <your_password> and host talk.yay.com.

This information can be found in your dashboard under Users

After installing Zoiper, follow the steps below to configure your VoIP account and begin making and receiving calls.

  • Step 1

  • Step 2

  • Step 3

  • Step 4

  • Step 5

  • Step 6

  • Step 7



You'll also need to make sure you have 3 options turned on in the connectivity settings for Zoiper. This is under Settings > Connectivity in the app itself:

  • Step 1

 

We also have our own Yay.com apps! These are much more reliable and will stop your battery from dying so quickly! 

 

If you need any further help today, please don't hesitate to contact our friendly support team on 917 900 1929 or by email!

Yay.com FAQ
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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service