Did you know that Yay.com has its own dedicated Softphone apps for you to use? You can download them from our apps page, or if you already have an account with us you can invite your Users to the apps via your online Dashboard.

Our apps use our proprietary tech underneath to maintain crystal clear audio quality in the toughest conditions, while still keeping battery and mobile data usage low. Our apps are free to use and download across all our plans.

To setup your VoIP account on Zoiper you will need your SIP User <your_SIP_username>, <your_password> and host talk.yay.com.

This information can be found in your dashboard under Users

After installing Zoiper, follow the steps below to configure your VoIP account and begin making and receiving calls.

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You'll also need to make sure you have 3 options turned on in the connectivity settings for Zoiper. This is under Settings > Connectivity in the app itself:

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We also have our own Yay.com apps! These are much more reliable and will stop your battery from dying so quickly!

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 122 6000 or by email!

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