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Q.

What is a 'soft-phone'?

A.

A soft-phone is a software application for making phone calls over the Internet using a mobile smartphone, computer, tablet or web browser. Softphones are a flexible alternative to a physical desk phone. They will let you manage calls from any location whether on the go, in an office or working from home.

What are the benefits of a softphone?

Softphones have all the features associated with a desk phone, but they can be accessed on a device of choice. For VoIP phone systems this means that calls can be conducted without the need for specialist hardware. So calls can be handled on the smartphone or laptop that an employee feels most comfortable using. 

 

What are the costs of a softphone?

Softphones come in the form of free and paid-for variations. With Yay.com the softphone app is free when you purchase a plan. This works on mobile smartphones, computers, laptops and the latest web browsers. Costs of calls made from the softphone are dependent on the associated plan. Compare VoIP plans and features online.

 

How do I get a softphone?

You can download the softphone app for Android, iOS, Mac, Windows and Linux via the Softphone App download page.

 

Why choose the Yay.com softphone app?

The Yay.com soft-phone app has been engineered to wake only when needed so avoids excess data or battery drain on phones. The latest technologies have also been utilised to ensure high definition calls can be made even on weaker 3G and 4G connections. The Yay.com softphone app is easy to set up in minutes, taking the complexity out of setting up a business phone system for office-based and remote employees. Benefit from first class customer support when transitioning to VoIP and softphones. Check out our customer reviews.

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ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service
ISO 27001 Business Continuity Accreditation ISO 22301 Business Continuity Accreditation Cyber Essentials Certificate of Assurance G-Cloud accredited by the Crown Commercial Service